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About the Organisation
Quality Control Officer job at IMK Business Consultants | Apply Now
Kampala, Uganda
IMK Business Consultants is a dynamic business development consultancy firm based in Kampala, Uganda, dedicated to enabling clients to focus on their core operations by providing comprehensive support services across diverse and challenging environments.
Established in 2011, the company has garnered recognition for its unwavering commitment to excellence, offering a wide range of services including payroll management, recruitment, operations advisory, industrial and facility management, food logistics, and manpower solutions tailored to the energy, construction, and logistics sectors. IMK fosters a collaborative and inclusive work culture, emphasizing professional development and work-life balance, and offers various job opportunities with flexible arrangements to attract and retain top talent.
The firm's innovative business model integrates cutting-edge solutions such as cybersecurity, digital infrastructure projects, and development initiatives, ensuring clients receive state-of-the-art services. With a significant presence in Uganda and expanding operations in multiple countries, IMK upholds core values of integrity, customer focus, teamwork, and professionalism. Demonstrating a strong commitment to corporate social responsibility, the company actively contributes to enhancing living standards in its areas of operation through local employment, training programs, and support for community projects aimed at promoting economic welfare and improved quality of life. For more information, visit their official website at www.imkconsultants.com
Are you looking for Quality Control jobs in Uganda 2025 today? then you might be interested in Quality Control Officer job at IMK Business Consultants
Full Time
Job Title
Quality Control Officer job at IMK Business Consultants
IMK Business Consultants
Job Description
Job Title: Quality Control Officer
Organisation: IMK Business Consultants
Duty Station: Kampala, Uganda
Job Summary:
Our client, a business in facility management is looking for a QC Officer for their cleaning services division.
A Quality Control job in cleaning services will involve inspecting cleaning work to ensure it meets company and client standards, monitoring the cleaning processes, identifying any deficiencies, documenting findings, reporting issues, and providing feedback to cleaning staff and management for improvement. Responsibilities also include understanding cleaning procedures, maintaining good housekeeping, complying with safety policies, and ensuring client satisfaction through consistent quality.
How to Apply
Duties, Roles and Responsibilities
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
All candidates should send their updated CVs and academic credentials to:- info@imkconsultants.com
Inspections and Audits: Conduct regular on-site inspections of cleaned areas to verify that the level of cleanliness, sanitation, and order meets established standards and client expectations.
Quality Monitoring: Observe cleaning staff and monitor the use of cleaning chemicals, equipment, and procedures to ensure they align with company quality and safety protocols.
Issue Identification: Detect any quality issues, defects, or deviations from standard procedures and document them thoroughly.
Data Collection and Reporting: Collect data on inspection findings, track pass/fail rates, and prepare detailed reports for management, noting trends and suggesting areas for improvement.
Corrective Actions: Collaborate with management and cleaning staff to investigate quality issues and help implement effective corrective actions to resolve problems and prevent recurrence.
Client Communication: Liaise with clients to discuss cleaning issues, address concerns, and ensure their cleaning needs and satisfaction levels are met.
Training and Coaching: Provide feedback and coaching to cleaning staff on proper techniques, adherence to schedules, and completion of tasks to improve overall quality.
Compliance and Safety: Ensure that all cleaning activities comply with company health and safety policies, procedures, and relevant regulations.
Documentation: Maintain accurate and organized records of all quality control activities, including inspection reports, audit results, and corrective actions taken.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
A Degree of Diploma in the related field
Attention to Detail: Exceptional ability to notice even minor imperfections in cleaning and order.
Communication Skills: Excellent verbal and written communication skills to effectively interact with clients and staff.
Knowledge of Cleaning Standards: Familiarity with cleaning best practices, equipment, products, and safety protocols.
Time Management: Ability to manage time effectively to conduct inspections and complete reports within established timelines.
Problem-Solving Skills: Capacity to identify issues, analyze causes, and suggest appropriate solutions.
Professionalism and Accountability: A high standard of professionalism and a commitment to quality and accountability.
Independence and Teamwork: Ability to work effectively both independently and as part of a team.
