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Pinnacle Bankers job at dfcu Bank | Apply Now

Are you looking for Bank Jobs in Uganda 2024? If yes, then you might be interested in Pinnacle Bankers job at dfcu Bank

Kampala, Uganda

Full-time

Deadline: 

29 Apr 2024

DFCU Bank is a leading financial institution in Uganda dedicated to transforming lives and businesses through innovative financial solutions that drive economic growth and financial inclusion. Established in 1964 as the Development Finance Company of Uganda, the bank has grown from a development finance institution into a full-fledged commercial bank, with a significant milestone being its acquisition of Crane Bank in 2017. Recognized for its strong financial performance, customer service excellence, and digital banking innovations, dfcu Bank has received multiple industry awards and remains a trusted partner for individuals, SMEs, and corporate clients.

The bank fosters a dynamic and inclusive work culture that emphasizes integrity, customer focus, innovation, teamwork, and excellence, offering employees professional growth, career advancement opportunities, and competitive benefits. With a strong presence across Uganda through an extensive network of branches, ATMs, and digital banking services, dfcu Bank continuously invests in technology to enhance accessibility and efficiency.

Committed to corporate social responsibility, the bank actively supports financial literacy programs, women empowerment initiatives, environmental sustainability efforts, and youth entrepreneurship. Headquartered at 26 Kyadondo Road, Kampala, Uganda, dfcu Bank remains a key driver of financial empowerment and economic development in the country. For more information

Pinnacle Bankers job at dfcu Bank

dfcu Bank

Reporting to the Branch Manager, the role holder will be responsible for growing the market share and revenue by providing pro-active and efficient personal relationship banking service to a portfolio of High-Net-worth clients by the laid down procedures.

  • Manage relations with the High-Net-worth portfolio on a layered basis for business growth and to achieve relationship management targets.

  • Appraise loan applications making sure that they meet the set standards and credit requirements using the prescribed scorecards and return those that do not meet specifications to the front office desk for follow-up to avoid losses.

  • To grow Revenue and deposit in the High-Net-worth customer segment.

  • Initiate credit applications for new and existing customers by completing the documentation with customers, completing the required financial analysis, and submitting applications to credit for approval to meet the set agreed timelines.

  • Increase product penetration for High-Net-worth customers by reviewing their portfolio to determine potential cross-sells and proactively recommend new products to them.

  • Conduct regular face-to-face customer visits, site visits, and recognition initiatives and write updated call reports for each visit as per agreed standards in agreed targets for customer retention.


  • Timely notification of customers regarding their loan approvals/declines of credit facilities and advice on alternative options in case of a decline in customer satisfaction.

  • Identify areas of concern/potential fraud and develop appropriate remedial processes/systems, which encompass both the operational and financial aspects of risk management.

  • Monitor the Pinnacle portfolio performance and ensure that PAR and NPA are kept within acceptable limits to avoid losses.

  • Manage credit and operational risk in account opening and loan processing to avoid fraud and losses.

  • Onboard new customers on quick banking and inform customers of other appropriate service channels.

  • Comply with KYC, AML & suspicious transactions reporting and ensure that all documentation and transactions are in line with local and regulatory anti-money laundering and KYC requirements.

  • Acquire new High-Net-worth relationships, and accounts and grow and manage the High-Net-worth

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

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RESIDENTIAL

SERVICES

COMMERCIAL

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INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • Bachelor’s Degree.

  • At least 3 years banking experience of which 2 should be at the front line.

  • Excellent sales/networking and relationship management skills.

  • Good understanding of credit principles and guidelines.

  • Exceptional products knowledge and ability to propose the investment options.

  • Ability to analyze business risk.

  • Ability to manage a Portfolio of customers with different business needs.

  • Understanding of both business & personal banking.

  • Excellent interpersonal and negotiating skills.

  • Financial Management.

  • Reliably accomplishes work expectations; is well organised and productive.

  • Gathers, organises, and applies knowledge.

  • Adds value to our customers and behaves with integrity and commitment.

  • Is aware of personal impact on others and adjusts accordingly.

  • Understands and appreciates others, acts in a mature and professional manner.

  • Displays a growth mindset; takes initiative to learn, develop, adapt & apply.

  • Good understanding of credit principles and guidelines.

  • Excellent interpersonal and negotiating skills required.

  • Industry and business awareness.

  • Excellent selling skills.

  • Good communication and negotiation skills.

  • Problem solving skills.

  • Customer centric.

  • Motivated, flexible, and ready to work under pressure.

  • Able to convey information clearly.

If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates (University Transcript, O & A level), by close of business on Monday 29th April 2024 to the email address indicated below;
Vacanciesbank@dfcugroup.com
dfcu Bank is committed to give equal opportunities in employment and aims to ensure that it does not discriminate against gender or race. Only short-listed candidates will be contacted through +256 312 300391.
Disclaimer: dfcu Bank does not solicit/accept payment in cash/kind from prospective candidates in exchange for shortlisting or job placement. Any candidate who engages in this kind of transaction is aiding and abetting fraud and will be automatically disqualified.

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