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• Achieve sales targets through effectively identifying and selling parts.
• Develop & maintain an accurate and up-to-date effective customer database for business use.
• Record & report service rate and lost sales data accurately to support the timely order of required parts.
• Managing & building customer relationships for both existing customers and prospective clients for effective customer retention management.
• Responsible for monitoring & regulating debtor days through enforcing timely debt collection for better liquidity flow.
• Arrange / plan and execute customer visits and timely reporting to the Parts Sales Manager with actions.
• Adhere to all company SOP and especially to Sales process SOPs.
• Participate actively in any company activity to ensure the continued growth of Toyota Uganda
• Provide customer service assistance in terms of technical advice and enquiries by customers.
• Prepare and follow up on all quotations requested by retail customers to ensure acheivement of revenue
• Demonstrate the functioning and operation of Genuine Parts
• Process sales invoices and arranging for delivery of products.
• Debt collection
• Sales prospecting through various platforms to introduce our products and services to potential customers
• Respond to & handle customer complaints promptly through coordinating and following-up all customer related issues to ensure maximum customer satisfaction
• Perform any other duties that may be assigned to him.

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