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Job Summary
Job Title:
Operations Manager
Employer:
Ipsos
Location:
Country:
Contract Type:
Full-time
Job Category:
Management Jobs
Number of Positions:
1
Deadline:
Thursday, 18 July 2024
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Operations Manager job at Ipsos North America | Apply Now
Kampala, Uganda
Ipsos, established in 1975 by Didier Truchot, is a global market research and consulting firm headquartered in Paris, France. The company is committed to delivering reliable information and true understanding of society, markets, and people, enabling clients to make informed decisions in a rapidly changing world.
Renowned for its expertise, Ipsos has earned recognition as a leader in the market research industry. The organization fosters a dynamic work culture that emphasizes innovation, collaboration, and continuous learning, offering employees opportunities for professional growth across various service lines, including advertising, media, technology, government, and consumer research.
Ipsos operates in 90 markets with a team of over 20,000 employees, serving more than 5,000 clients worldwide. The company's business model centers on providing actionable insights through diverse methodologies such as surveys, polls, and social media analytics. Ipsos upholds core values of integrity, curiosity, and a commitment to delivering high-quality research.
Demonstrating corporate social responsibility, the company engages in various initiatives aimed at promoting ethical research practices and contributing positively to society. For more information, visit their official website at https://www.ipsos.com
Are you looking for Management Jobs in Uganda 2024? If yes, then you might be interested in Operations Manager job at Ipsos North America
Full-time
Deadline:
18 Jul 2024
Operations Manager job at Ipsos North America
Ipsos
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
Ipsos is one of the world’s largest research companies and currently the only one primarily managed by researchers, ranking as a #1 full-service research organization for four consecutive years . With over 75 different data-driven solutions, and presence in 90 markets, Ipsos brings together research, implementation, methodological, and subject-matter experts from around the world, combining thematic and technical experts to deliver top-quality research and insights. Simply speaking, we help the biggest companies solve some of their biggest problems, serving more than 5000 clients across the globe by providing research, data, and insights on their target markets. And we’re proud to share we’ve received our Great Place to Work Certification in 2022 & 2023!
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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Develops and implement strategic initiatives in order to improve operational processes, aligned to the SSA Operations strategy
Overall responsibility for quality, timeliness, and profitability of data collection in the Research Division
Oversees the rollout and full implementation of relevant global processes within operations
Manages the Field, CATI, Coding, and Quality Control teams to ensure delivery of KPIs
Ensures teams are suitably resourced with skilled staff, and with appropriate training
Monitor financial KPIs to ensure meeting (or beating) budgets set
Provide guidance on how to improve performance versus budget by adopting efficiency initiatives including software and technology
Act as a trouble-shooter in dealing with particular project issues and problems
Adheres to policies and procedures, acting as an advocate throughout the Operations teams
Provides support and guidance to the team in capacity and resource planning
Establish technical standards and ensure adherence to them for company operations
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Experience in research and specifically in an Operations environment
3 – 4 years of hands-on experience on the operational side of Market and Social Research, preferably in full-time positions
Decisive in nature with the ability to make tough decisions within difficult situations and circumstances
Excellent team player with a collaborative style of communicating and leading
Exceptional interpersonal and people skills to work with different types of people
A solution-oriented person who is able to come up with creative and positive ideas to drive the teams and operations forward
Considerable ability to manage and coordinate functions of various departments
Strong commercial acumen
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
