Related Jobs
.png)
.jpg)
.jpeg)
Related Jobs
Job Summary
Job Title:
Operations Lead
Employer:
Glovo uganda
Location:
Country:
Contract Type:
Full-time
Job Category:
Management Jobs
Number of Positions:
1
Deadline:
Thursday, 22 February 2024
Share this Job
Operations Lead job at Glovo | Apply Now
Kampala, Uganda
Glovo Uganda, established in October 2020, is a subsidiary of the Barcelona-based startup Glovo, aiming to make everyday life easier by providing on-demand delivery services for food, groceries, and various products within cities. The company has rapidly gained recognition in Uganda for its reliable and efficient service, partnering with renowned brands such as Carrefour and KFC to enhance its market presence.
Glovo fosters a dynamic and inclusive work culture, emphasizing core values like quick delivery of value ("Gas"), maintaining a positive attitude ("Good vibes"), humility ("Stay humble"), care, ownership ("Glownership"), and striving for excellence ("High bar"). The company offers various job opportunities, including roles for couriers and corporate positions, providing flexible work arrangements and competitive benefits. Since its inception, Glovo Uganda has expanded its operations beyond Kampala to include areas like Wakiso and Mukono, continually growing its user base and delivery network.
Embracing innovation, Glovo utilizes a technology-driven business model that connects users, couriers, and businesses through a seamless platform, ensuring efficient and timely deliveries. The company actively engages in corporate social responsibility initiatives, such as delivering over 500,000 social meals to enhance food accessibility in Uganda. For more information, visit their official website at glovoapp.com/ug/en/.
Are you looking for management jobs in Uganda 2024? If yes, then you might be interested in Operations Lead job at Glovo
Full-time
Deadline:
22 Feb 2024
Operations Lead job at Glovo
Glovo uganda
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
Your Work-Life Opportunity:
As an Operations Lead, you will be responsible for ensuring operational excellence in Uganda. You will lead the team and help them build a top-notch supply structure, owning the operational KPIs of 60 cities, engaging with and retaining couriers (or glovers, as we like to call them), coordinating projects across these geographic areas, while pushing our partners towards Operational excellence.
Your main responsibility is to make sure the long-term sustainability of the fleet, its satisfaction, as well as its daily performance.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
Lead the Supply Operations team of Uganda
Be the owner of Operations P&L (courier cost, compensation cost, Live Operations, Materials etc..).
Define the medium and long-term strategy to achieve growth and profitability targets.
Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning and zoning & implementing logistics features
Improve the operations by ensuring our ambitious targets
Hire, train, and mentor the team members
Standardize processes across the different geographies under your scope
Build tools to speed up Local teams’ autonomy
Commit to contributing to Glovo’s growth, getting the job done
Work with local providers and legal teams, to ensure the best-in-class operations in the region
Bring the operations team to the next level!
Get feedback from our couriers and translate it into product and operations improvement.
Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.
Give visibility using analytical reports to the main stakeholders of the project status and follow up on the next steps. Evaluate strategic opportunities, performing a broad range of quantitative and qualitative analyses.
Improve the operational efficiency of our partners by making sure we always deliver the best service to our customers
Contribute to stratospheric job creation and earnings for thousands of people
Implement, standardize and execute processes across all cities.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
+6 years in fast-paced environment, preferably in ops/strategy consulting, in an operations/logistic company or in FMCG/retail/top tech firms
The skills to manage the big picture and the smallest details. You´re always on top of your deadlines and you demonstrate to be an organization freak!
Track record of success delivering and implementing new solutions/processes/standardization
Experience in KPIs tracking and creation and optimization expertise
Problem solver, data-driven decision-making with a strong analytical approach
A Master’s degree in Engineering, Business, Economics are a plus
Ability to manage small work teams and lead changes
Excellent communication skills
An empathetic, inclusive, and curious attitude
Proficiency in Excel is mandatory. SQL knowledge is a plus
Excellent English
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
