top of page
Share this Job:
Looking for a rewarding career in Uganda? Checkout the available Glovo Uganda  jobs January 2024 today. Easily apply for current vacancies on, and get hired.

Operations Lead job at Glovo | Apply Now

Are you looking for management jobs in Uganda 2024? If yes, then you might be interested in Operations Lead job at Glovo

Kampala, Uganda



February 22, 2024 at 2:00:00 PM

About the Organisation

Glovo is a Spain-based, multi-category app founded in 2014 by Oscar Pierre, and launched in 2015 by himself and Sacha Michaud following an initial round of funding. Since then, the company has successfully participated in 7 rounds of funding, raising $1.0B in total.

Enroll for Tax Practitioners Course

Job Title

Operations Lead job at Glovo

Job Description

Your Work-Life Opportunity:
As an Operations Lead, you will be responsible for ensuring operational excellence in Uganda. You will lead the team and help them build a top-notch supply structure, owning the operational KPIs of 60 cities, engaging with and retaining couriers (or glovers, as we like to call them), coordinating projects across these geographic areas, while pushing our partners towards Operational excellence.
Your main responsibility is to make sure the long-term sustainability of the fleet, its satisfaction, as well as its daily performance.

Duties and Responsibilities

  • Lead the Supply Operations team of Uganda

  • Be the owner of Operations P&L (courier cost, compensation cost, Live Operations, Materials etc..).

  • Define the medium and long-term strategy to achieve growth and profitability targets.

  • Be responsible for Operational Excellence levers, including courier profitability and incentives management, supply and demand balance, delivery times optimization, courier positioning and zoning & implementing logistics features

  • Improve the operations by ensuring our ambitious targets

  • Hire, train, and mentor the team members

  • Standardize processes across the different geographies under your scope

  • Build tools to speed up Local teams’ autonomy

  • Commit to contributing to Glovo’s growth, getting the job done

  • Work with local providers and legal teams, to ensure the best-in-class operations in the region

  • Bring the operations team to the next level!

  • Get feedback from our couriers and translate it into product and operations improvement.

  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

  • Give visibility using analytical reports to the main stakeholders of the project status and follow up on the next steps. Evaluate strategic opportunities, performing a broad range of quantitative and qualitative analyses.

  • Improve the operational efficiency of our partners by making sure we always deliver the best service to our customers

  • Contribute to stratospheric job creation and earnings for thousands of people

  • Implement, standardize and execute processes across all cities.

Qualifications and Competencies

  • +6 years in fast-paced environment, preferably in ops/strategy consulting, in an operations/logistic company or in FMCG/retail/top tech firms

  • The skills to manage the big picture and the smallest details. You´re always on top of your deadlines and you demonstrate to be an organization freak!

  • Track record of success delivering and implementing new solutions/processes/standardization

  • Experience in KPIs tracking and creation and optimization expertise

  • Problem solver, data-driven decision-making with a strong analytical approach

  • A Master’s degree in Engineering, Business, Economics are a plus

  • Ability to manage small work teams and lead changes

  • Excellent communication skills

  • An empathetic, inclusive, and curious attitude

  • Proficiency in Excel is mandatory. SQL knowledge is a plus

  • Excellent English

Enroll for CPA Uganda Course

How to Apply

Are you interested? Click the "APPLY" button below to submit your application.


Increase your chances of getting hired with the perfect resume

Let us help you create a perfect CV and Cover Letter!

30% higher chance of getting a job

42% higher response rate from recruiter

Related Jobs
Future Options Consulting
Technical Advisor job at Future Options Consulting Ltd

Management Jobs


May 24, 2024

Technical Advisor job at Future Options Consulting Ltd
Swift Minds
Quality Assurance Inspector job at Swift Minds

Management Jobs


May 28, 2024

Quality Assurance Inspector job at Swift Minds
WWF Uganda
Project Officer, Illegal Wildlife Trade job at World Wide Fund for Nature (WWF)

Management Jobs


May 27, 2024

Project Officer, Illegal Wildlife Trade job at World Wide Fund for Nature (WWF)
FINCA Uganda
Branch Manager job at Finca

Management Jobs


May 24, 2024

Branch Manager job at Finca
Premier Credit Limited
Zonal Manager job at Premier Credit Limited

Management Jobs


May 27, 2024

Zonal Manager job at Premier Credit Limited
You may also Like!
Become a CPA
Remote Jobs - Work From Home Jobs
bottom of page