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Operations & Outsourcing Support

• Support onboarding and deployment of outsourced staff to client sites
• Request and administer employment contracts (fixed-term, outsourcing, secondment)
• Support probation confirmations, contract renewals, and disciplinary documentation
• Support tracking attendance, leave, and absenteeism for outsourced staff
• Maintain updated staff records (NIN, CVs, certificates, medicals where applicable)
• Track contract start/end dates and staff assignments per client
• Support booking/modification/cancellation of flight ticket for staff
• Act as first point of contact for outsourced staff on administrative matters
• Coordinate staff exits, replacements, and redeployments

HR & Recruitment Administration

• Support recruitment activities (interview scheduling, background checks, reference checks, documentation)

Payroll & Statutory Compliance

• Support in submission of payroll inputs (timesheets, overtime, allowances, deductions)
• Support reconciliation of payroll vs client billing
• Liaise with finance on salary payments and payroll-related queries

Labor Law & Compliance

• Support maintain compliance with the Uganda Employment Act (2006) and related regulations
• Support handling of employee relations issues and basic disciplinary processes
• Maintain and administer records for labor inspections and audits
• Support work permit and immigration documentation for expatriate staff (where applicable)
• Support ensuring compliance with client HSSE, site, and onboarding requirements

Client & Stakeholder Coordination

• Support liaison with client HR or site representatives on operational and staffing matters
• Support coordinating staff replacements, leave coverage, and performance feedback
• Support preparation of client operational reports

Administration & Office Management

• Manage office administration, filing systems, and document control
• Support coordinating vendors, service providers, and office supplies
• Maintain confidentiality of employee and client information

Reporting & Process Improvement

• Prepare weekly and monthly operational reports
• Support tracking of KPIs related to staffing, compliance, and service delivery
• Support development and implementation of SOPs