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Officer, Forex Inward Payment job at Standard Bank | Apply Now

Are you looking for Bank Jobs in Uganda 2024? If yes, then you might be interested in Officer, Forex Inward Payment job at Standard Bank

Kampala, Uganda

Full Time

Deadline: 

31 Aug 2024

Standard Bank is a leading financial institution with a mission to drive Africa's growth by providing innovative banking solutions that empower individuals, businesses, and communities. With a longstanding reputation for financial expertise, trustworthiness, and customer-centric services, the bank has earned recognition as one of the continent's most prominent banking groups. Standard Bank fosters a collaborative and inclusive work culture, offering employees opportunities for professional growth, competitive benefits, and a commitment to work-life balance, making it a sought-after employer in the financial sector.

Established over a century ago, the bank has grown into a global financial powerhouse, adapting to market trends by continuously innovating its offerings, from digital banking to sustainable financial services. Its business model focuses on providing tailored financial services that cater to a broad range of customers, from retail to corporate clients, across various African nations and beyond. With a robust presence in over 20 countries, Standard Bank's size and reach are extensive, allowing it to have a significant impact on Africa's economic development. The bank is guided by core values of integrity, accountability, and customer focus and remains committed to corporate social responsibility initiatives, including financial literacy programs and community development. For more information, visit www.standardbank.com.

Officer, Forex Inward Payment job at Standard Bank

Standard Bank

To check, verify and capture payment instructions received from the different business operations teams (e.g. TMU, Loans Admin, Agency) into the Payments systems.

  • To handle all telephonic, email and fax queries relating to merchant statements (e.g., paid or unpaid invoices / debtor age analysis), merchant remittances and general merchant enquiries (e.g., updates merchant banking details, etc.) for payments received.

  • To check, verify and capture payment instructions received from the different business operations teams (e.g. TMU, Loans Admin, Agency) into the Payments systems.

  • Liaise with relevant stakeholders to gather missing information and / supporting documentation to ensure the completeness and accuracy of payments instruction.

  • Conduct a root cause analysis for simple queries and failed payments, working closely with relevant stakeholders to amend and resolve the payment accordingly.

  • Develop an understanding of market trends and developments to provide input into the optimization and sustainability of processes, procedures and systems.

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • University degree: Business management, BCOM, Information technology

  • 1-2 years' previous experience in a data capturing / processing environment


Behavioral Competencies:

• Checking Details

• Examining Information

• Following Procedures

• Interpreting Data

• Managing Tasks

• Meeting Timescales

• Team Working

• Upholding Standards


Technical Competencies:

• Active Listening

• Query Resolution

• Risk Identification

• Risk Reporting

• Verbal Communication

APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Button" Below to submit your Application

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