Related Jobs
.png)
.jpg)
.jpeg)
Related Jobs
Related Jobs
Share this Job
Manager Client Coverage job at KCB Bank Uganda | Apply Now
Are you looking for Management jobs in Uganda 2024 today? then you might be interested in Manager Client Coverage job at KCB Bank Uganda
About the Organisation
KCB Bank Uganda is a leading financial institution dedicated to providing innovative banking solutions that empower individuals, businesses, and communities to achieve their financial goals. Known for its strong reputation and a legacy of excellence in customer service, KCB Bank Uganda is recognized for its commitment to driving economic growth and financial inclusion across Uganda.
The bank fosters a collaborative and dynamic work culture that encourages employee development, inclusivity, and professional growth, offering competitive benefits and opportunities to work in various roles, from banking operations to digital innovation. With a strong presence in Uganda since 1997, the bank has evolved into a key player in the Ugandan banking sector, constantly adapting to meet the needs of an increasingly digital economy.
KCB Bank Uganda’s business model focuses on providing accessible and personalized financial services, from retail banking to corporate solutions, while leveraging technology to enhance service delivery and customer experience. The bank operates across a wide network of branches and digital platforms, ensuring easy access to banking services for both urban and rural customers.
Guided by core values of integrity, customer-centricity, teamwork, and excellence, KCB Bank Uganda is dedicated to corporate social responsibility, supporting various initiatives focused on education, health, financial literacy, and community empowerment. For more information, visit their official website at www.kcbgroup.com.
KCB Bank Uganda Limited which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.
Kampala, Uganda
Full Time
Job Title
Manager Client Coverage job at KCB Bank Uganda
KCB Bank Uganda
Job Description
Job Identification: 2678
Apply Before: 25/11/2024, 17:00
Degree Level: Bachelor's Degree
Job Schedule: Full time
Locations: Central Plot 7, P.O.Box 7399, UG
Job Title: Manager Client Coverage
Organisation: KCB Bank Uganda Limited
Duty Station: Kampala, Uganda
Duties, Roles and Responsibilities
Responsibilities:
Drive productivity of corporate relationship managers through client acquisition and management of existing corporate client relationships consistent with the Bank’s strategy in-order to achieve desired quality of business growth.
Enhance client retention by providing a one-stop point of contact for all the client’s needs and requirements while providing world class customer service.
Establish and develop various sales strategies to meet ever changing customer needs in liaison with the Product Development Team.
Maintain, acquire, and reactivate customer relationships to improve deposit liability growth and mix.
Conduct market research and competitor analyses within marketing area and develop strategies that will give the Bank a large part of the market within its vicinity.
Recommend the creation of viable and profitable risk assets to increase business office profitability.
Design product offerings tailored to meet the needs of the corporate sector while maintaining regular contacts with their executives to push the Bank’s business.
Initiate and carry out recovery action on non-performing credits facilities.
Provide overall leadership of the Corporate Relationship Managers and define a framework for developing them into a high performing and engaged workforce, through managing their performance, motivating, coaching, and training them accordingly.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
The applicant should have relevant qualifications
Competencies
Focused attention and efforts on understanding customers (or customer segments) and proactively addressing different customer/client needs
Self confidence
Actively curious, seeking a deeper, broader and more objective understanding, upon which to base commercial acumen, strategic decisions and actions.
Proactive in identifying business opportunities or barriers to business performance and addressing them
Understanding the line-of-sight between strategy and organisational implementation.
Ability to identify patterns or connections between situations that are not obviously related, and to identify key or underlying issues in complex situations.
Ability to forge relationships with assigned clients by delivering solutions suited to their strategy.
Financial acumen
Qualifications
First degree in Finance, Economics, Accounting or other relevant degree or NQF equivalent.
Other relevant qualifications including post graduate qualifications such as an MBA is considered a bonus
Minimum of 5 years of relevant experience.
Minimum of 3 years experience in the client service environment.
An additional 3 years within the credit or product environment is considered an advantage.
How to Apply
All suitably qualified and interested applicants should apply online at the link below.
Deadline: 25th November 2024
