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Manager – Performance Monitoring job at MTN Uganda | Apply Now
Kampala, Uganda
Full Time
Are you looking for Statistics jobs in Uganda 2025 today? then you might be interested in Manager – Performance Monitoring job at MTN Uganda
About the Organisation
MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
Job Title
Manager – Performance Monitoring job at MTN Uganda
MTN Uganda
Job Description
Job Title: Manager – Performance Monitoring
Organisation: MTN Uganda
Duty Station: Kampala, Uganda
Reports to: Senior Manager – Business Performance & Analytics
The Manager – Performance Monitoring is responsible for tracking, analysing, and improving business performance through actionable insights. This role involves developing financial and operational reports, automating reporting processes, and providing strategic recommendations to enhance efficiency and revenue growth. The incumbent will collaborate with senior leadership, finance, and operational teams to drive data-driven decision-making.
Duties, Roles and Responsibilities
Performance Monitoring & Reporting
Track key metrics to ensure business alignment, developing automated dashboards and reports for leadership using Power BI and SQL. Ensure data accuracy, timeliness, and consistency for effective decision-making.
Business Insights & Decision Support
Analyze financial and operational data to uncover trends, risks, and opportunities. Assess the impact of pricing, promotions, and market dynamics, providing data-driven insights to support forecasting, budgeting, and strategy.
Stakeholder Collaboration & Communication
Work cross-functionally with Finance, Marketing, Sales, and FinTech teams to align strategies. Present insights and recommendations to senior stakeholders for informed decision-making.
Process Optimization & Digital Transformation
Drive automation and integration of advanced analytics tools to enhance reporting and decision-making. Continuously refine data workflows and reporting systems for efficiency.
Team Leadership & Development
Lead and mentor a team of data analysts, setting clear goals and fostering a high-performance, data-driven culture through coaching and feedback.
Key Performance Areas
Effective performance monitoring and reporting.
Automation of reports and data visualization.
Strong data analytics capabilities and ability to derive actionable insights.
Development of sound business plans, reforecasts, and key financial assumptions.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Statistics, Mathematics, Computer Science, Data Science, or a related field, and a Master’s degree is desirable.
Work Experience
5 years of experience in business performance management, financial analysis, or reporting.
Strong analytical skills with expertise in Power BI, SQL, PowerPoint, and advanced Excel modeling.
Solid understanding of telecom industry KPIs, revenue streams, and operational metrics.
Excellent communication and storytelling skills to translate data insights into actionable business recommendations.
Proven ability to work with large datasets and simplify complex data for decision-making.
Strong problem-solving mindset and results-driven approach.
Experience in financial modeling, business analytics, and performance reporting.
Proven leadership experience with the ability to manage teams and drive strategic initiatives.
Skills / physical competencies:
Strong ability to interpret complex data and extract actionable insights.
Can align performance metrics with long-term business goals.
Skilled in leading and developing high-performing analytical teams.
Able to clearly present findings and influence senior stakeholders.
Works effectively across departments and builds strong relationships.
Proactively identifies issues and proposes data-driven solutions.
Ensures accuracy and consistency in reporting and analysis.
NB: Female applicants are strongly encouraged to apply. In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.
How to Apply
All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the APPLY Button below.
Deadline: 6th June 2025
