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About the Organisation
Manager – MoMo Pay job at MTN Mobile Money | Apply Now
Kampala, Uganda
MTN Mobile Money Uganda Limited, a wholly owned subsidiary of MTN Uganda Limited, is a leading mobile financial services provider regulated by the Bank of Uganda. Established to offer convenient, secure, and accessible financial solutions, MTN Mobile Money enables users to send and receive money, pay bills, purchase airtime, and engage in various financial transactions via mobile phones.
The service has earned recognition for its reliability and widespread adoption, significantly contributing to financial inclusion in Uganda. MTN Mobile Money fosters a dynamic work environment that emphasizes innovation, customer-centricity, and professional growth, offering diverse job opportunities and flexible work arrangements.
The company's business model focuses on leveraging mobile technology to provide accessible financial services, continually innovating to meet evolving customer needs. With a substantial presence across Uganda, MTN Mobile Money serves millions of customers, supported by a network of agents and partners. Guided by core values of integrity, leadership, and respect, the company actively participates in corporate social responsibility initiatives aimed at enhancing community development and promoting digital literacy. For more information, visit their website at www.mtn.co.ug/mtn-momo/.
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Manager – MoMo Pay job at MTN Mobile Money
Full Time
Deadline:
26 Aug 2025
Job Title
Manager – MoMo Pay job at MTN Mobile Money
MTN Mobile Money
Job Description
Job Title: Manager – MoMo Pay
Organisation: MTN Mobile Money
Duty Station: Kampala, Uganda
Job Summary:
Deliver the overall management of the digital Retail payments ecosystem for the Merchant segment.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the APPLY Button below.
Deadline: 26th August 2025
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Manage the MoMo payments roadmap for merchant segment (Local FINCO).
Manage relationships with internal partners and third parties to scale the informal and formal merchants’ growth opportunity.
Manage the end-to-end design of the merchants’ value propositions to ensure alignment to target customer expectations.
Work with internal and external stakeholders to deliver effective campaigns and promotions to drive business growth objectives.
Deliver effective key processes (e.g. onboarding, liquidation etc.) to scale merchant base per set targets and SLA agreements.
Liaise with Customer interfacing teams to resolve merchant complaints and put in place a framework for continuous improvement of the merchant proposition.
Work with internal stakeholders to monitor the performance of existing products, cost effectiveness to drive healthy contributory margins & pricing to ensure product/service uptake and profitability.
Utilise data driven approach to deliver product , sector and insights and short to medium term plans.
KPA Quality Standards/Measures
Manage and implement the merchants’ product roadmap
Design of effective key process merchant ecosystem to deliver quality and efficiency within standards and SLAs.
Monitor performance of merchants; value, Volume and Revenues.
Work with external and internal partners to deliver brand building and awareness programs to support merchants.
Follow up on closure of identified service gaps.
Develop product growth strategies aimed at increasing revenues.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree or equivalent from a recognized university.
Proficient with MS Office applications especially Excel and Power Point.
Experience:
A minimum of 5 years’ experience in Sales, Marketing, Customer experience or related business functions.
Prior experience in the Payments system organization will be an added advantage.
Competencies
Knowledge of Company financial systems and procedures.
Strong analytical skills.
Creative and Observant
Ability to meet deadlines.
Can take initiative.
Behavioral Attributes
Self-motivated
Decisive
Independent but a team player
Customer oriented.
Alert to environment changes and trends.
Good attitude and adaptable.
Must have attention to details.
NB: Presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.
Female candidates are strongly encouraged to apply.
