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Full-time
Manager – Innovations Job at MTN Uganda
MTN Uganda
Job Description
The Manager – Innovations is responsible for executing MTN MoMo’s product roadmap by driving new service innovations, leading structured ideation, and managing the full product lifecycle. The role aims to evolve MTN MoMo into a one-stop digital financial hub that accelerates financial inclusion and customer value creation.
Duties, Roles and Responsibilities
- Structured Ideation: Lead design thinking workshops and innovation sprints to generate high-potential concepts, with a focus on savings, loans, and payments enablement tools.
- Market Gap Analysis: Continuously assess the Ugandan fintech landscape to identify underserved segments such as rural agriculture, lifestyle payments, and SME solutions, translating insights into actionable opportunities.
- Concept Validation: Develop robust business cases and feasibility studies to evaluate new service concepts within the MoMo ecosystem.
- Agile Development: Drive rapid prototyping, testing, and iteration of digital services within cross-functional squads.
- Optimization & Rationalization: Analyze product performance metrics (e.g., ARPU, active base) to refine user journeys, enhance UI/UX, and decommission underperforming offerings.
- End-to-End Execution: Own the Go-to-Market process for assigned features, from drafting business requirements (BRDs) to post-launch monitoring and continuous improvement.
- API Integration: Collaborate with MTN Technology and business teams and external developers to onboard third-party applications into the MoMo platform.
- Strategic Partnerships: Forge collaborations with banks, government agencies, and innovation hubs to enable cross-platform transactions and expand financial inclusion.
- Merchant Empowerment: Design and deploy digital tools that strengthen SME capabilities and enhance MoMo adoption.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://ehle.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/jobs/preview/7429/?location=Uganda&locationId=300000000275327&locationLevel=country&mode=location
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