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Intermediate Branch Network Engineer job at BET Software | Apply Now
Are you looking for IT jobs in South Africa 2025 today? then you might be interested in Intermediate Branch Network Engineer job at BET Software
About the Organisation
BET Software is one of the leading betting software providers in Sub-Saharan Africa, with a growing international presence. Headquartered in Umhlanga, South Africa, the company specializes in delivering advanced software and IT infrastructure solutions that support large-scale, high-volume transactions in a fast-paced industry. With a culture centered on collaboration, learning, and innovation, BET Software attracts talent from across South Africa and internationally.
KwaZulu-Natal, South Africa
Full Time
Job Title
Intermediate Branch Network Engineer job at BET Software
BET Software
Job Description
The role involves managing branch network infrastructure and NMS systems, including scheduled updates, security configurations, and patching. The engineer will work closely with Helpdesk, Field Support, Infrastructure teams, and third-party vendors to resolve issues and implement solutions. Responsibilities also include monitoring key performance metrics, developing disaster recovery strategies, designing new network solutions, and assisting junior engineers with technical challenges. The position requires strong networking expertise, practical experience with enterprise-grade equipment, and the ability to work across multiple projects simultaneously.
Duties, Roles and Responsibilities
Support and manage branch networks and NMS systems for performance and trend analysis.
Perform scheduled updates, upgrades, security configurations, and patch installations.
Liaise with third-party support providers and connectivity vendors to resolve issues.
Manage and escalate client support tickets as needed.
Track, report, and follow up on escalated issues with vendors.
Maintain technical documentation such as SOPs, network diagrams, and troubleshooting guides.
Coordinate with Helpdesk, Field Support, and Infrastructure teams on installations and upgrades.
Monitor performance metrics (traffic, bandwidth, availability, packet loss).
Develop and maintain disaster recovery strategies for branch networks.
Design and implement new networking solutions to meet business needs.
Analyze network performance and recommend improvements.
Provide 2nd-level technical support to resolve escalated network issues.
Mentor and assist Junior Engineers in troubleshooting and resolving technical challenges.
Handle multiple projects while balancing shifting priorities.
Collaborate with IT infrastructure teams to ensure aligned support and management.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education & Certifications
Relevant IT Networking and Security qualifications (required).
Certification in MTCNA, MTCRE, or higher (MTCINE preferred) is an advantage.
Experience
Minimum of 4 years’ experience in IT technical support, networking, and field applications or a related role.
Practical experience with Juniper, Cisco routers, switches, firewalls, and FortiGate networking equipment (advantageous).
Skills & Competencies
Strong knowledge of networking (switching, routing, VPNs, voice technologies, vulnerability assessments).
Expertise in Fortinet firewalls (support, troubleshooting, deployment, escalation).
Strong analytical and problem-solving skills.
Ability to document technical processes and maintain accurate SOPs.
Excellent teamwork, communication, and client service skills.
Ability to manage multiple projects and adapt to shifting priorities.
How to Apply
ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply please click on the APPLY button below.
