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About the Organisation
Head of Ocean Freight and Road Freight job at DHL Uganda | Apply Now
Kampala, Uganda
DHL Group is a global leader in logistics and supply chain management, committed to delivering exceptional services that connect people and businesses across the world, with a mission to improve the flow of goods and information. Renowned for its reliability, innovation, and customer-centric approach, DHL has earned a strong reputation and numerous accolades in the logistics industry. The company fosters a diverse and inclusive work culture that promotes collaboration, personal growth, and a commitment to delivering excellence, making it an attractive employer for individuals looking to make a meaningful impact in logistics and global trade.
With a wide range of job opportunities and flexible work arrangements, DHL offers its employees a dynamic and supportive environment for career development. Established as part of the Deutsche Post DHL Group, DHL has grown significantly over the years, expanding its operations globally and continuously adapting to the evolving needs of the logistics industry.
Through innovative technology and a customer-focused business model, DHL leads in sustainable logistics, ensuring efficient and environmentally responsible operations. With a vast global reach, DHL serves customers across all sectors and industries, guided by its core values of passion, resilience, and a commitment to customer satisfaction. The company is also deeply engaged in corporate social responsibility (CSR) initiatives, focusing on sustainability, education, and disaster relief efforts worldwide. For more information, visit www.dhl.com.
Are you looking for Procurement & Logistics jobs in Uganda 2025 today? then you might be interested in Head of Ocean Freight and Road Freight job at DHL Uganda
Full Time
Deadline:
18 Nov 2025
Job Title
Head of Ocean Freight and Road Freight job at DHL Uganda
DHL Uganda
Job Description
Job Title: Head of Ocean Freight and Road Freight
Organisation: DHL Uganda
Duty Station: Kampala, Uganda
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All prospective candidates should apply online at the APPLY Button below with an updated CV and academic credentials
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How to Apply
In this Head of Ocean Freight and Road Freight position
Overall Goals / Typical Measures
Grow Market Share: Drive growth in both OFR and RFR segments.
P&L Responsibility: Full P&L responsibility for both OFR and RFR, ensuring delivery to agreed budget.
Compliance: Ensure compliance with industry and internal DGF policies and standards for both OFR and RFR.
Customer Solutions Development: Participate in the development and implementation of customer solutions for new accounts.
Resource Management: Ensure optimal resourcing of OFR and RFR to meet service standards.
Customer Relationship Management: Visit customers to maintain relationships, research needs, and monitor satisfaction.
Supplier Management: Maintain relationships with suppliers and manage their performance.
Profitability Monitoring: Monitor profitability of OFR, RFR, customers, and shipments.
Estimates and RFQs: Oversee and assist with estimates and RFQs/tenders.
Invoice Processing: Ensure timely processing of invoices in line with DGF financial controls.
Continuous Improvement: Implement First Choice, Station Improvements, and adherence to quality policies.
Reporting: Produce weekly, monthly, and ad-hoc reports as required by management.
Service Level Improvement: Improve service levels, internal KPIs, customer satisfaction, and adherence to SLAs.
Revenue Growth: Collaborate with sales to grow OFR and RFR revenue and market share.
Tariff Management: Own and maintain ‘Country ACC tariffs’, RFQs/tenders.
People Management
High-Performance Culture: Develop a high-performance service culture within the functional department.
Organizational Structure: Plan, organize, and direct an efficient functional department.
KPI Development: Develop KPIs with team members and monitor individual performance.
Training and Development: Identify training needs and opportunities for skill development.
Employee Engagement: Foster employee satisfaction and commitment to achieve objectives.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Industry Knowledge: In-depth knowledge of freight forwarding, specifically OFR and RFR products.
Leadership Skills: Strong leadership and management capabilities.
Stakeholder Relationship Skills: Outstanding skills in managing stakeholder relationships.
Team Collaboration: Ability to work in a team environment and transfer knowledge effectively.
Time Management: Strong punctuality and time management skills.
Problem-Solving: Strong problem-solving mentality and sound judgment in risk management.
Computer Literacy: Proficient in all MS Programs.
Now, here is what we need from you!
Business:
Customer Orientation: Focused on understanding and meeting customer needs.
Planning & Organizing: Sets clear goals and efficiently organizes activities.
Decision Making: Makes timely and sound decisions based on analysis.
Leadership
Developing People: Facilitates growth through coaching and mentoring.
Building and Leading Teams: Attracts and develops talent; fosters teamwork
Personal
Influencing: Persuades others and gains commitment.
Communication: Provides clear and concise information; listens effectively.
Commitment to Excel: Strives for high standards and extraordinary results.
Expected Years of Experience
Minimum of 8 years in the logistics industry, with at least 5 years in a managerial position.
Expected Educational Qualifications
MA in Business Management or a related field; additional qualifications in logistics are a plus
We offer:
Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
Possible further career development
Competitive salary
Why join DHL Global Forwarding?
