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Job Summary

Job Title:
Hard Collections Supervisor
Employer:
Mogo Uganda
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Number of Positions:
Deadline:
Tuesday, 10 March 2026

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MOGO Uganda, a subsidiary of Eleving Group, is a leading asset financing company dedicated to providing accessible financial solutions, including boda boda financing, car logbook loans, and smartphone financing, to empower individuals in achieving their mobility and personal goals. The company has earned a strong reputation for its customer-centric approach, offering personalized services that cater to the unique needs of its clients. MOGO Uganda fosters an inclusive and dynamic work culture, emphasizing open communication, professional development, and a balance between corporate performance and a startup mindset. Employees benefit from equal opportunities, continuous learning, and active social engagements. The company is committed to innovation, exemplified by its partnership with Zembo Motorcycles to promote electric mobility solutions in Uganda, reflecting its dedication to sustainable and eco-friendly transportation options. With a diverse team of over 2,300 professionals across three continents, MOGO Uganda upholds core values of accessibility, care, trustworthiness, and transparency. Demonstrating its commitment to corporate social responsibility, the company actively engages in community initiatives, such as supporting local foundations and promoting environmental sustainability. For more information on career opportunities and services, visit MOGO Uganda's official website at www.mogo.co.ug.

Full-time

Deadline: 

10 Mar 2026

Hard Collections Supervisor Job at Mogo Uganda

Mogo Uganda

Job Description

Ensuring that team leaders meet their monthly targets

Ensuring that there is equity when sharing cases with team leaders

Ensuring that the country-wide offline process flow of cases/work is maintained

Duties, Roles and Responsibilities

  • Ensuring that team leaders meet their monthly targets
  • Ensuring that there is equity when sharing cases with team leaders
  • Ensuring that the country-wide offline process flow of cases/work is maintained
  • Monitoring portfolio performance
  • Coming up with strategies on how to improve performance
  • Coaching and training existing team leaders as well as field staff
  • Making various approvals
  • Link between the team leaders and hard collections manager
  • Monitoring agents performance
  • Overall expense reduction strategies

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

TO APPLY, SEND AN EMAIL TO: careers@mogo.co.ug

Deadline: 10th March 2026

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  4. Go to the "Jobs" tab

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Hard Collections Supervisor Job at Mogo Uganda

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