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Job Summary

Job Title:
Guest Experience Expert
Employer:
Marriott
Location:
Nairobi
Country:
Kenya
Contract Type:
Full-time
Job Category:
Number of Positions:
Deadline:
Wednesday, 3 June 2026

Related Jobs

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19 June 2026
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Mybest Ltd

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19 June 2026
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Trainingcred Institute

Office Assistant Job at Trainingcred Institute

19 June 2026
Office Assistant Job at Trainingcred Institute
Excelon Limited

Cambridge Curriculum Teacher Job at Excelon Limited

19 June 2026
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Excelon Limited

Primary School Teacher Job at Excelon Limited

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Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,700 properties under 31 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott.

Full-time

Deadline: 

3 Jun 2026

Guest Experience Expert Job at Marriott

Marriott

Job Description

Marriott is seeking a Guest Experience Expert to build and deliver memorable and unique experiences for guests. The role involves managing a wide range of services, processing operational needs, and sharing highlights of the local area to ensure transactions feel like part of a seamless guest experience.

Duties, Roles and Responsibilities

Key Duties and Responsibilities:
  • Build and experience that is memorable and unique.
  • Take the initiative to deliver a wide range of services that guide guests through their entire stay.
  • Move about the space and do what needs to be done.
  • Process operational needs, address guest requests, complete reports, or share the highlights of the local area.
  • Create a safe work place, follow company policies and procedures, and maintain confidentiality.
  • Protect company assets, uphold quality standards, and ensure uniform, personal appearance, and communications are professional.
  • Stand, sit, or walk for an extended time.
  • Take a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance).
  • Perform other reasonable job duties as requested.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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  2. New users: Select Create Profile and complete the Profile Creation Wizard

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  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

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Guest Experience Expert Job at Marriott

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

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RESIDENTIAL

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