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Job Summary

Job Title:
General Manager – Human Resources
Employer:
MTN Uganda
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Human Resource Jobs
Number of Positions:
Deadline:
Friday, 6 March 2026

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MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion. With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population. MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.

Full-time

Deadline: 

6 Mar 2026

General Manager – Human Resources Job at MTN Uganda

MTN Uganda

Job Description

The mission is to develop, manage and supervise the implementation of Human Resources Strategy, Policy programmes and procedures related to recruitment, employee relations, staff training and development, Talent performance management, compensation and benefits structure and to ensure that these policies and procedures are properly implemented throughout MTN-Uganda.

Duties, Roles and Responsibilities

Prime responsibilities of the position:

  • Develops, implements and manages Human Resources policies, procedures, systems and programmes for MTN-Uganda.
  • Advises and represents Management on employee matters and issues.
  • Participates in Policy discussion and decisions and ensures uniform HR policy applications by all divisions in MTN-Uganda.
  • Ensures MTN-U is operating in accordance with Uganda Labor laws and MTN Group general terms and conditions of service of expatriate staff.
  • Counsel employees on their terms and conditions of service, problems and grievances. Ensures employee discipline among he organization’s staff. Handles employee complaints and ensures that there is a formal process for resolution.
  • Liaise with other management staff on issues relating to Human Resources and oversees the recruitment of MTN Uganda staff as required.
  • Oversees the Recruitment process and also ensures the processing of work permits for expatriate staff.
  • Develop and Implement Human Resources Department’s annual Strategic objectives and plans in alignment with the overall Company Business Plan.
  • Reviews periodic salary and benefits survey, develops and monitors Remuneration and benefit packages based on market benchmarks.
  • Develops, implements and manages MTN Uganda Talent Performance Management system and recommends changes in line with the evolving Organization.
  • Develops and Manages the Leadership Talent Management Programmes to ensure staff development, growth and Succession Management.
  • Develop the Company’s staff cost budgets and ensure effective cost management and utilization of the Budgets.
  • Conducts internal Staff sustainable engagement surveys to get feedback which will be utilized to improve workplace conditions and practices.
  • Participates as a member of the Board HR and Remuneration Committee.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

All candidates who wish to join MTN Uganda in this capacity should apply online at the link below. 

Click Here 

Deadline: 6th March 2026

Click here to apply

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General Manager – Human Resources Job at MTN Uganda

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