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Gateway Operation Agent job at DHL Uganda | Apply Now
Are you looking for Procurement & Logistics jobs in Uganda 2025 today? then you might be interested in Gateway Operation Agent job at DHL Uganda
About the Organisation
DHL Group is a global leader in logistics and supply chain management, committed to delivering exceptional services that connect people and businesses across the world, with a mission to improve the flow of goods and information. Renowned for its reliability, innovation, and customer-centric approach, DHL has earned a strong reputation and numerous accolades in the logistics industry. The company fosters a diverse and inclusive work culture that promotes collaboration, personal growth, and a commitment to delivering excellence, making it an attractive employer for individuals looking to make a meaningful impact in logistics and global trade.
With a wide range of job opportunities and flexible work arrangements, DHL offers its employees a dynamic and supportive environment for career development. Established as part of the Deutsche Post DHL Group, DHL has grown significantly over the years, expanding its operations globally and continuously adapting to the evolving needs of the logistics industry.
Through innovative technology and a customer-focused business model, DHL leads in sustainable logistics, ensuring efficient and environmentally responsible operations. With a vast global reach, DHL serves customers across all sectors and industries, guided by its core values of passion, resilience, and a commitment to customer satisfaction. The company is also deeply engaged in corporate social responsibility (CSR) initiatives, focusing on sustainability, education, and disaster relief efforts worldwide. For more information, visit www.dhl.com.
Kampala, Uganda
Full Time
Job Title
Gateway Operation Agent job at DHL Uganda
DHL Uganda
Job Description
Job Title: Gateway Operation Agent (Fresher Customer Service Jobs)
Organisation: DHL Uganda
Duty Station: Kampala, Uganda
Job Summary:
Provide day-to-day administrative support for Gateway Operations activities at the Gateway location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments, in line with business strategy and objectives, corporate guidelines and policies.
Duties, Roles and Responsibilities
Provide day-to-day administrative support for Gateway Operations activities at the Gateway location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments in line with business strategy and objectives, corporate guidelines and policies
Under direct supervision provide day to day operational support for pick-up and delivery personnel and services
Undertake routine tasks and activities to ensure all material is picked up and delivered from/to all area accounts in accordance with corporate guidelines, customer expectations and government regulations
Under direct supervision provide support for efficient and safe handling and transportation of all customer materials
Follow and achieve compliance for import/export regulations, duties, and tariffs
Perform recurring tasks for on-time gathering and delivering of goods from warehouse or small sized port to large port
Support and interact primarily with colleagues of own team
Communicate information that requires little explanation or interpretation
Address task-related issues appropriately to maintain work relationships
Qualifications, Education and Competencies
Minimum of bachelor’s degree in, procurement and logistics management, supply chain management, Warehouse or Estate management related courses.
Being a holder of a professional certificate in airport operation is an added advantage.
Minimum of 2 years’ related experience in similar role, in a related environment.
Required Skills
Cargo Consolidation, Customs, Trade Compliance, Customs Regulations, Customs Declaration, Import Export, CRM, Classification, Bill of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, Workflow Automation, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback
How to Apply
All prospective candidates should apply online at the APPLY Button below with an updated CV and academic credentials

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