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Job Summary

Job Title:
Gateway Operation Agent
Employer:
DHL Uganda
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Procurement Jobs
Number of Positions:
1
Deadline:
Monday, 20 October 2025

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About the Organisation

Gateway Operation Agent job at DHL Uganda | Apply Now

Kampala, Uganda

DHL Group is a global leader in logistics and supply chain management, committed to delivering exceptional services that connect people and businesses across the world, with a mission to improve the flow of goods and information. Renowned for its reliability, innovation, and customer-centric approach, DHL has earned a strong reputation and numerous accolades in the logistics industry. The company fosters a diverse and inclusive work culture that promotes collaboration, personal growth, and a commitment to delivering excellence, making it an attractive employer for individuals looking to make a meaningful impact in logistics and global trade.

With a wide range of job opportunities and flexible work arrangements, DHL offers its employees a dynamic and supportive environment for career development. Established as part of the Deutsche Post DHL Group, DHL has grown significantly over the years, expanding its operations globally and continuously adapting to the evolving needs of the logistics industry.

Through innovative technology and a customer-focused business model, DHL leads in sustainable logistics, ensuring efficient and environmentally responsible operations. With a vast global reach, DHL serves customers across all sectors and industries, guided by its core values of passion, resilience, and a commitment to customer satisfaction. The company is also deeply engaged in corporate social responsibility (CSR) initiatives, focusing on sustainability, education, and disaster relief efforts worldwide. For more information, visit www.dhl.com.

Are you looking for Procurement & Logistics jobs in Uganda 2025 today? then you might be interested in Gateway Operation Agent job at DHL Uganda

Full Time

Deadline: 

20 Oct 2025

Job Title

Gateway Operation Agent job at DHL Uganda

DHL Uganda

Job Description

Job Title:   Gateway Operation Agent (Fresher Customer Service Jobs)

Organisation: DHL Uganda

Duty Station:  Kampala, Uganda

Job Summary: 

Provide day-to-day administrative support for Gateway Operations activities at the Gateway location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments, in line with business strategy and objectives, corporate guidelines and policies.

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

All prospective candidates should apply online at the APPLY Button below with an updated CV and academic credentials

Click Here

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How to Apply

  • Provide day-to-day administrative support for Gateway Operations activities at the Gateway location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments in line with business strategy and objectives, corporate guidelines and policies

  • Under direct supervision provide day to day operational support for pick-up and delivery personnel and services

  • Undertake routine tasks and activities to ensure all material is picked up and delivered from/to all area accounts in accordance with corporate guidelines, customer expectations and government regulations

  • Under direct supervision provide support for efficient and safe handling and transportation of all customer materials

  • Follow and achieve compliance for import/export regulations, duties, and tariffs

  • Perform recurring tasks for on-time gathering and delivering of goods from warehouse or small sized port to large port

  • Support and interact primarily with colleagues of own team

  • Communicate information that requires little explanation or interpretation

  • Address task-related issues appropriately to maintain work relationships

Gateway Operation Agent job at DHL Uganda

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • Minimum of bachelor’s degree in, procurement and logistics management, supply chain management, Warehouse or Estate management related courses.

  • Being a holder of a professional certificate in airport operation is an added advantage.

  • Minimum of 2 years’ related experience in similar role, in a related environment.

Required Skills

  • Cargo Consolidation, Customs, Trade Compliance, Customs Regulations, Customs Declaration, Import Export, CRM, Classification, Bill of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, Workflow Automation, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback


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