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Front Desk Officer job at Donswift Company Limited | Apply Now
Entebbe, Uganda
Full Time
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Front Desk Officer job at Donswift Company Limited
About the Organisation
Donswift Company Limited is a consultancy firm based in Uganda, established in 2020. The company offers services in three primary areas: business consultancy, marketing and research, and recruitment and human capital development. Their mission is to empower businesses with the strategies, tools, and personnel needed for growth and success.
Donswift works closely with organizations to identify challenges, develop tailored solutions, and implement strategies that drive transformation. Their marketing and research services focus on helping businesses strengthen their brand presence, while their recruitment services are aimed at finding the best talent to meet their clients' needs.
Job Title
Front Desk Officer job at Donswift Company Limited
Donswift Company Limited
Job Description
Position: Front Desk Officer
Location: Entebbe, Uganda
Company: Donswift Company
Job Description
Donswift Company is currently seeking a professional and customer-oriented Front Desk Officer to join our team in Entebbe. The successful candidate will serve as the first point of contact for guests, ensuring a welcoming and efficient front desk experience.
Industry: Hospitality
Duties, Roles and Responsibilities
Greet and assist guests during check-in, check-out, and throughout their stay in a courteous and professional manner.
Handle room reservations and respond promptly to inquiries via phone, email, and in person.
Manage the hotel’s social media platforms by posting engaging content, promoting offers, and responding to guest messages.
Maintain up-to-date guest records, process payments, and generate daily front desk reports.
Coordinate with housekeeping and other departments to ensure guest requests and special needs are met efficiently.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Diploma in Hospitality, Business Administration, or a related field.
Minimum of 2 years’ experience in a front desk or customer service role.
Previous experience in the hospitality industry is an added advantage.
Proficiency in Microsoft Office Suite and familiarity with social media platforms such as Facebook, Instagram, and TikTok.
How to Apply
Interested candidates should submit their application letter, CV (in PDF format), and copies of academic documents via email to: hospitality@donswift.co.ug
Deadline for Applications: 19th June 2025
Note: Only shortlisted candidates will be contacted.
