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Full-time
Fraud investigator Job at SanlamAllianz Life Insurance Plc
SanlamAllianz Life Insurance Plc
Job Description
The Fraud Investigator is responsible for evaluating and providing advice on matters including but not limited to preventing, detecting, investigating, and reporting suspected fraud, corruption, theft, and maladministration within the Company.
The role ensures that investigations are conducted objectively, confidentially, and in accordance with internal policies, regulatory requirements, and ethical standards. The position contributes to safeguarding Company assets, reputation, and compliance integrity.
Duties, Roles and Responsibilities
Investigation Planning & Execution
- Develop investigation plans, defining scope, objectives, parties involved, timelines, and risks.
- Conduct investigations in accordance with approved plans and professional standards.
- Gather, analyse, and document evidence (financial, operational, digital, and testimonial).
- Conduct structured interviews and obtain statements where necessary.
- Identify root causes and control weaknesses.
- Determine whether fraud or misconduct has occurred based on factual evidence.
- Prepare clear, comprehensive, and well-supported investigation reports.
- Present findings and recommendations as required.
- Maintain secure and confidential investigation records.
- Assist the Head of Internal Audit in preparing fraud-related management and Audit Committee reports.
- Monitor implementation of agreed corrective actions.
- Identify fraud trends and emerging risks.
- Recommend improvements to internal controls and fraud detection mechanisms.
- Contribute to staff awareness and fraud prevention training.
- Work closely with Claims, Underwriting, Compliance, Legal, and Risk functions.
- Liaise with law enforcement and external stakeholders when required.
- Ensure compliance with applicable laws, regulatory directives (including Directive No. 04/2017 where applicable), and internal policies.
- Always uphold confidentiality and integrity.
- Conduct investigations impartially and objectively.
- Adhere strictly to the Company’s Code of Ethics and Conduct.
- Always act in the best interests of the Company.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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