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Full-time
Front Desk Clerk / Sales Assistant Job at Plasmaco Ltd
Plasmaco Ltd
Job Description
Plasmaco Ltd is seeking a Front Desk Clerk / Sales Assistant to manage front desk operations while actively supporting sales activities. As the first point of contact, the role ensures a welcoming customer experience while contributing to revenue generation through effective customer engagement and sales support.
Duties, Roles and Responsibilities
- Receive and welcome customers, clients, and visitors professionally
- Handle incoming calls, messages, and inquiries promptly
- Manage walk-in clients and direct them appropriately
- Maintain a clean, organized, and professional reception area
- Assist customers with product inquiries, pricing, and purchases
- Promote Plasmaco products and services to clients
- Support daily sales activities and help achieve sales targets
- Prepare quotations, invoices, and receipts accurately
- Follow up with customers on inquiries and pending orders
- Ensure a high level of customer satisfaction at all times
- Handle customer concerns or complaints professionally and escalate when necessary
- Build and maintain positive client relationships
- Maintain accurate records of sales, customer interactions, and transactions
- Support coordination between sales, operations, and finance teams
- Assist with basic reporting and stock or order tracking where required
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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