top of page

Related Jobs

AfriCareers Premium Program
List your job vacancies FREE of charge on AfriCareers and reach top talent across Uganda.
Ultimate Interview Pack with over 50 toughest interview questions
Related Jobs
Project Assistant - Productive Learning (6 Positions) Job at AfriCareers
21 Aug 2026
AfriCareers
EBU Support Engineer Job at AfriCareers
14 Aug 2026
AfriCareers
Audit Trainees (2 Positions) Job at AfriCareers
14 Aug 2026
AfriCareers
Operator Job at AfriCareers
31 Aug 2026
AfriCareers
URRI Partnerships and Programme Implementation Coordinator Job at AfriCareers
16 Aug 2026
AfriCareers

Job Summary

Job Title:
Fixed-Lines High Level Support Engineer
Employer:
AfriCareers
Location:
Kampala
Country:
Contract Type:
Full-time
Job Category:
Number of Positions:
Deadline:
Friday, 14 August 2026

Related Jobs

AfriCareers

Project Assistant - Productive Learning (6 Positions) Job at AfriCareers

21 August 2026
Project Assistant - Productive Learning (6 Positions) Job at AfriCareers
AfriCareers

EBU Support Engineer Job at AfriCareers

14 August 2026
EBU Support Engineer Job at AfriCareers
AfriCareers

Audit Trainees (2 Positions) Job at AfriCareers

14 August 2026
Audit Trainees (2 Positions) Job at AfriCareers
AfriCareers

Operator Job at AfriCareers

31 August 2026
Operator Job at AfriCareers
AfriCareers

URRI Partnerships and Programme Implementation Coordinator Job at AfriCareers

16 August 2026
URRI Partnerships and Programme Implementation Coordinator Job at AfriCareers

Full-time

Deadline: 

14 Aug 2026

Fixed-Lines High Level Support Engineer Job at AfriCareers

AfriCareers

Job Description

The Fixed-Lines High Level Support Engineer oversees operation, maintenance, optimization, and deployment of Fixed Line Voice, IMS Core, SIP Trunking, Hosted PBX, and Unified Communications services at ZTE Uganda.

Duties, Roles and Responsibilities

  • Manage and support Huawei IMS Core platforms including IMS, HSS, MGCF, SBC, SPG, and associated legacy voice systems
  • Administer and optimize fixed voice services including SIP trunks, hosted PBX, PSTN emulation, and enterprise voice solutions
  • Provision, activate, test, and troubleshoot voice services for enterprise customers
  • Support Webex calling, unified communications, and third-party voice application platforms
  • Monitor network performance, analyze alarms, and resolve service-impacting issues
  • Perform advanced troubleshooting of SIP signaling, call routing, voice quality, and media gateway issues
  • Support migrations from legacy PSTN, E1/PRI, and NGN platforms to IMS-based services
  • Conduct protocol analysis using Wireshark and perform Root Cause Analysis
  • Manage equipment licensing, platform upgrades, configuration changes, and capacity expansion

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Forward your application with detailed CV, present position, and copies of professional/academic certificates to: prossy.banangaki@zte.com.cn

Deadline: 14 August 2026

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.

Fixed-Lines High Level Support Engineer Job at AfriCareers

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

bottom of page