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About the Organisation
Field Operations Engineer – Transmission/GSM (Mombasa) job at HCS Affiliates Group (on behalf of a leading telecommunications provider) | Apply Now
Mombasa, Kenya
HCS Affiliates Group is a human resources and management consultancy organization headquartered in Nairobi, Kenya. The company provides expert solutions in HR consulting, recruitment, and organizational development to businesses across various industries.
Are you looking for Engineering jobs in Kenya 2025 today? then you might be interested in Field Operations Engineer – Transmission/GSM (Mombasa) job at HCS Affiliates Group (on behalf of a leading telecommunications provider)
Full Time
Deadline:
30 Sept 2025
Job Title
Field Operations Engineer – Transmission/GSM (Mombasa) job at HCS Affiliates Group (on behalf of a leading telecommunications provider)
HCS Affiliates Group (on behalf of a leading telecommunications provider)
Job Description
Reporting to the Team Leader – Field Operations (secondary reporting to the Regional Technical Manager), the role resolves trouble tickets in line with corrective maintenance KPIs, conducts preventive routines and health checks, coordinates with Support and NMC teams on incident analysis and timely restoration, and documents clears. The engineer proposes network improvement actions, executes and reports on preventive programs, commissions new sites/links with vendors per engineering standards and factory specifications, and compiles daily maintenance reports. The role also performs root-cause analysis (RCA) on outages and provides evidence-based justifications.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Email your application letter, expected salary, and detailed CV with a daytime telephone number to jobs1@hcsaffiliatesgroup.com.
Subject line: Field Operations Engineer-Transmission/GSM - Mombasa.
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How to Apply
Attend to faults via the TT system and restore services within KPI targets.
Perform scheduled preventive maintenance and environment health checks.
Coordinate with Support and NMC during incident analysis; confirm and communicate clears.
Propose and follow through on network structure improvement actions.
Execute preventive maintenance programs and submit accurate reports.
Jointly conduct commissioning tests with vendors; accept only sites/links that meet standards/specs.
Compile and present daily maintenance reports; participate in evaluation meetings.
Conduct RCA for link failures and complete outage documentation with evidence.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Academic & Professional
Bachelor’s Degree in Telecommunications (or related field).
Lean Six Sigma – Yellow Belt.
CCNA certification.
Valid driving license.
Experience
Minimum 2 years in transmission network maintenance.
Technical & Core Competencies
Network Management Systems (NMS).
Radio rigging; strong knowledge of GSM 2G/3G/4G architecture.
Solid understanding of BSS/transmission technologies.
Proficient in Microsoft Office for reporting/documentation.
Customer focus; planning & organizing; strong troubleshooting skills.
