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SPECIFIC JOB RESPONSIBILITIES

MAIN RESPONSIBILITY: To coordinating the day-to-day laboratory operations and activities of all the Quality Systems within the Laboratory.

• Maintain the Laboratory’s Quality System
• Update, revise, and maintain the Laboratory’s Quality Assurance Manual, Standard Operating Procedures, and other quality documents.
• Perform internal audits of the Laboratory, including both technical and quality systems audits.
• Perform and document corrective action, including follow up monitoring to gauge the effectiveness of the corrective action.
• To effectively train co-workers in laboratory related Quality Control aspects.
• To efficiently and accurately prepare comprehensive, complex quality reports.
• Monitor Sample collections quality.
• Perform analytical tests in the laboratory and immediately report any problems with tests, equipment or results to the Head of Laboratory.
• Follow all Quality Assurance/Quality Control procedures as Laboratory Quality Assurance Manual.
• Assist with laboratory administrative duties.
• Perform laboratory administrative duties by receiving samples from customers as needed, calculating and recording analytical results in the appropriate log book, documenting QA/QC requirements, and generating control charts.
• Assist Head of Laboratory with administrative duties as necessary including but not limited to the following:
• Generating and/or reviewing analytical reports
• Performing quality assurance protocols on lab supplies and reagents as needed
• Monitoring turn-around times
• Promoting quality achievement and performance improvement throughout the Laboratory.
• Effectively interact with laboratory personnel and other stakeholders to ensure all quality requirements are addressed and maintained.
• Ensure compliance with ministry of health and international standards and Allied health.
• Ensure tests and procedures are properly understood, carried out and evaluated. Any modifications to these will need to be investigated and assessed prior to activation.
• Supervise technical staff in carrying out tests and checks.
• Write technical and management systems reports.
• Obtain lab certifications and complete QA/QC assignments.
• Manage and maintain Laboratory’s quality audits.
• Formulate, manage the development and implementation of goals, objectives, policies, procedures and systems pertaining to QA/QC.
• Agree standards and establish clearly defined quality methods for staff to apply.
• Define quality procedures in conjunction with operating staff.
• Set up and maintain controls and documentation procedures.
• Ensure the execution of root cause analysis and creating the relevant corrective action documentation addressing any discrepant situations.
• Manages preparation for and logistics of onsite accreditation surveys for the laboratory.
• Utilizes information regarding patient safety, accreditation, clinical risk management, patient experience and clinical outcomes to address clinical quality concerns
• Identify relevant quality-related training needs and deliver the training.
• Collect and analyze performance data and charts against defined parameters.
• Organize and manage the internal and external quality assurance programs in close co-operation with the Laboratory in charge and Clinical coordinator.