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Job Summary

Job Title:
Insurance Billing Officer
Employer:
Lifelink Hospital
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Medical jobs
Number of Positions:
Deadline:
Saturday, 28 March 2026

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Lifelink Hospital is a leading healthcare provider dedicated to delivering high-quality, patient-centered medical services with a mission to enhance community well-being through compassionate care, innovation, and medical excellence. Renowned for its commitment to healthcare excellence, Life Link has earned a strong reputation for reliability, professionalism, and ethical medical practice. The center fosters a dynamic and inclusive work culture, valuing employees as key stakeholders by offering continuous professional development, competitive benefits, and a supportive work environment that encourages growth and collaboration. With diverse job opportunities across medical, administrative, and support roles, Life Link Medical Center provides flexible work arrangements, ensuring work-life balance for its staff. Established with a vision to revolutionize healthcare, the center has grown significantly, expanding its reach through modern medical facilities and advanced technology integration. Innovation is at the core of its business model, leveraging cutting-edge diagnostic tools, telemedicine, and efficient patient management systems to improve healthcare accessibility and outcomes. Serving a wide patient base, Life Link operates multiple branches, reinforcing its impact across different regions. The center upholds strong core values, including integrity, compassion, excellence, and teamwork, which guide its operations and patient interactions. Beyond healthcare, Life Link is actively involved in Corporate Social Responsibility (CSR) initiatives, supporting health awareness campaigns, free medical camps, and community outreach programs. For more information about services, career opportunities, and healthcare initiatives.

Full-time

Deadline: 

28 Mar 2026

Insurance Billing Officer Job at Lifelink Hospital

Lifelink Hospital

Job Description

Ensure to seek authorization for procedures, admission, ambulance pickups/drops before the service is provided or given to the patient.

Ensures documented authorizations from all insurance partners through emails or hand written letters.

Duties, Roles and Responsibilities

SPECIFIC JOB RESPONSIBILITIES

VETTING

  • Ensure patients are covered for services being offered through checking finger prints, card validity and card ownership.
  • Ensures patients are treated within their limits of cover
  • Ensures that we do not treat expired/ineligible members.
  • Notifies relevant staff to attend to clients.

 

PRE-AUTH SEEKING

  • Ensure to seek authorization for procedures, admission, ambulance pickups/drops before the service is provided or given to the patient.
  • Ensures documented authorizations from all insurance partners through emails or hand written letters.
  • Responsible for attaching approvals on claims before submission to the claim’s office in Accounts.

 

 BILLING/SMARTING/TRACKSOLING

  • All claims are to be billed using the different billing systems i.e., Tracksol, Smart, AAR, Sancare etc.
  • For all claims billed off system a reimbursement should be sent and the authorizing person indicated.

 

CHECKING CLAIM FORMS

One has to go through the claim forms and see if they were properly billed and if they were fully filled and finalized as follows:

  • Claims date
  • Employee company /employer
  • Employee name
  • Patient phone number
  • Diagnosis
  • Key symptoms
  • Proof of authorizations attached
  • Services itemized and each billed individually
  • Claims billed
  • Signature: Patient & Doctor

 

PREPARATION OF CLAIM FORMS

  • All claim forms must be posted and excelled for proper record keeping and reconciling.

 

OTHERS RESPONSIBILITIES.

  • To always make sure that the insurance work stations kept clean and tidy.
  • Always account for equipment received from the head of department.
  • Attend all insurance team meetings as may be communicated by the head/supervisors.
  • Any other duties as may be assigned by the supervisors.


Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

For Qualifications and Responsibilities, visit our website https://lifelinkhospital.com/careers/

Send your Cover Letter, CV and Academic Documents in one document not exceeding 5MB

If you are interested in this opportunity above,

Please you may submit your application as indicated above or you may do it by email.

jobs@lifelinkug.com

Deadline; Saturday 28th March 2026

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Insurance Billing Officer Job at Lifelink Hospital

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