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• Business Trip Planning, Coordinate with the executive or relevant department to understand the trip schedule, including pick-up and drop-off times, meeting locations, and any specific instructions.
• Maintain open communication with the executive and other relevant personnel for real-time updates or changes to the schedule. Provide timely updates on trip progress and any delays.
• Emergency Handling, respond appropriately to emergencies or unforeseen situations, ensuring safety at all times.
• Punctuality, arrive at designated locations on time and ensure timely pickups and drop-offs.
• Maintain confidentiality regarding all organizational matters and personal information of passengers.
• Drive bank vehicles and transport staff/bank visitors in line with the driver’s manual, the bank policy and the road and safety laws.
• Conduct daily vehicle maintenance checks and generate reports in line with the driver’s manual and banks policy on vehicle use and maintenance.
• Deliver banks correspondence, property, and equipment in line with the relevant bank policies and procedures.
• Keep and update record of vehicle movement logbook, insurance, licenses card in line with bank policies and procedure.
• Abide by all traffic laws, safety regulations, and company policies at all times.
• Taking excellent custody of Bank property at disposal.
• Any other duties assigned by the supervisor.

Key Performance Indicators

• TAT delivery of assignments
• Customer Satisfaction
• Keeping appointments
• Timely receipt and delivery of mails
• Cleanliness of vehicles