Related Jobs
%20(1).jpg)
.jpg)
.jpeg)
Related Jobs
.jpg)
Related Jobs
%20logo.png)
Share this Job
Full-time
Duty Manager Job at MGallery Hotel Collection
MGallery Hotel Collection
Job Description
We are seeking a highly motivated and experienced Duty Manager to join our team. In this role you will oversee daily operations, ensuring exceptional customer service, and leading our staff to maintain the highest standards of quality and efficiency.
Duties, Roles and Responsibilities
- Manage and supervise staff during assigned shifts, providing guidance, support, and motivation
- Supervise and support the Front Office team, ensuring efficient check-in/check-out, guest satisfaction, and adherence to brand standards
- Liaise with other departments to ensure smooth operations and timely service delivery
- Perform daily hotel rounds and inspections to monitor cleanliness, maintenance, and service standards
- Handle customer inquiries, complaints, and special requests promptly and professionally
- Monitor and maintain health and safety standards, ensuring compliance with local regulations
- Respond to and resolve emergency situations as they arise
- Support training, coaching, and mentoring of junior staff members
- Prepare and submit reports on daily operations, incidents, and staff performance
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
