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Job Summary
Job Title:
Distribution Supervisor
Employer:
Wave
Location:
Country:
Contract Type:
Full-time
Job Category:
Management Jobs
Number of Positions:
1
Deadline:
Saturday, 10 February 2024
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Mbale, Uganda
Wave is a rapidly growing fintech company on a mission to make Africa the first cashless continent by offering affordable, accessible, and user-friendly mobile money services that empower individuals and small businesses. Recognized for revolutionizing digital financial inclusion, Wave has earned a strong reputation across several African countries, notably in Senegal, Côte d'Ivoire, and Uganda, for eliminating high transaction fees and providing free peer-to-peer transfers.
The company fosters a people-first, inclusive work culture that values innovation, integrity, and impact, offering flexible job opportunities and remote-friendly work arrangements to attract top talent committed to solving real-world problems. Since its launch in 2018, Wave has evolved from a remittance app into a full-scale mobile money platform, leveraging a unique agent-based model and open-source technology to ensure affordability and transparency.
With millions of users and a rapidly expanding team, Wave maintains a dynamic and scalable business model centered on user trust and community empowerment. Its core values—user obsession, empathy, ownership, and transparency—guide its operations, while its commitment to corporate social responsibility is reflected in its efforts to promote financial literacy, economic inclusion, and sustainable development. More information can be found at www.wave.com.
Full-time
Deadline:
10 Feb 2024
Distribution Supervisor job at Wave
Wave
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
How you'll help us achieve it
We’re looking for a Distribution supervisor who is dynamic with strong management skills, details and people-oriented.
The Distribution Supervisor will ensure the supervision and optimal functioning of a team of distributors working in specific zones by ensuring the achievement of set operational objectives. Distributors' job involves spreading the word around Wave and registering new users. The Distribution Supervisor will help us reach our objective of creating a tremendous user growth machine by successfully managing distributors.
Key details
Location: You will be based in Mbale and may travel to other field locations
Work authorization in Uganda is required
This is a permanent position
Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months.
We offer generous health insurance for yourself and your dependents.
We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized child care when you return to work.
Airtime reimbursement.
Free food and a beautiful office space.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
In this role, you'll:
Manage a team of 7-10 distributors
Coach, train and mentor your team to achieve the desired market impact and targets
Scout zones where distribution should happen
Give guidance on the zone where the distributors should work
Make sure the distributors have all the necessary supplies and work materials daily
Check distributors' attendance and report on absenteeism.
Encourage and motivate distributors to perform to their fullest potential
Report daily on distribution, needs, and feedback from the field to their territory lead
Help to create awareness about Wave Mobile Money, including its benefits for clients.
Help with the training and smooth onboarding of new distributors and enforce a good work environment and team-building.
Monitor progress related to distribution activities in the field


SERVICES
COMMERCIAL

SERVICES
INDUSTRIAL

SERVICES
RESIDENTIAL
Requirements
A bachelor’s degree in any discipline
3+ years of work experience in B2C sales, mobile money, banking, or FMCG sectors.
Previous experience managing and mentoring large teams
Fluency in English plus any other local language, preferably Luganda or Lugisu
Willingness to relocate to Mbale if not located in the region
Strong oral and written communication skills
You might be a good fit if you
Have a high sales acumen
Are excited about working in the field, as this is a field-based role
Are detail-oriented and seek to achieve excellence in everything you do
Are a clear and proactive communicator, able to independently follow through on tasks and able to manage priorities effectively
Enjoy teamwork, but also know how to work well independently
Are intellectually curious, creative in the way you go about tackling problems, and embrace failure as a means to spark innovation and growth
Demonstrate tenacity and a willingness to go the distance to get something done
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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