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About the Organisation
I&M Bank Tanzania is a subsidiary of I&M Bank Group, a leading commercial banking group operating in East Africa. The bank offers a wide range of personal, business, and corporate financial services with a strong emphasis on innovation, customer-centric solutions, and relationship-driven banking. I&M Bank strives to support economic development through tailored products for individuals and businesses across various sectors.
Direct Sales Officer – SME Business Accounts Acquisition job at I&M Bank Tanzania/ Apply Now
Dar es Salaam, Tanzania
Are you looking for Marketing and Sales jobs in Tanzania 2025 today? then you might be interested in Direct Sales Officer – SME Business Accounts Acquisition job at I&M Bank Tanzania
Full Time
Deadline:
25 Jul 2025
Job Title
Direct Sales Officer – SME Business Accounts Acquisition job at I&M Bank Tanzania
I&M Bank Tanzania
Job Description
The Direct Sales Officer – SME Business Accounts Acquisition will focus on developing and executing effective strategies to attract SME clients across different sectors. The role includes identifying prospects through market intelligence, referrals, and field activities, and ensuring full compliance with regulatory and internal onboarding procedures. The officer will cross-sell various products such as loans, trade finance, and digital payment solutions while building long-term client relationships. Additional responsibilities include analyzing market trends, preparing performance reports, mentoring junior staff, and contributing to internal collaboration for efficient service delivery.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Develop and execute plans to attract new SME and business clients
Identify and approach high-value prospects through fieldwork and networking
Lead client onboarding and ensure KYC/AML compliance
Promote the full suite of SME banking solutions including business accounts, loans, POS/QR services, and bancassurance
Maintain and grow strong customer relationships
Work collaboratively with credit, operations, and product teams
Analyze market and competitor trends to uncover opportunities or risks
Present periodic performance reports and sales pipeline updates
Implement risk mitigation strategies and respond to audit issues
Support and guide junior sales team members in meeting their goals
Education:
Bachelor’s degree in Business Administration, Finance, Banking, or a related field
Additional professional certifications in sales or banking are advantageous
Experience:
Minimum of 1–3 years of experience in SME or business banking
Demonstrated success in client acquisition and portfolio management
Experience working in a target-oriented environment is highly preferred
Skills and Competencies:
Strong sales and business development skills
Excellent communication and negotiation abilities
Knowledge of SME banking products and financial services
Analytical and strategic thinking
Familiarity with Microsoft Office and CRM tools
Self-driven, proactive, and able to work with minimal supervision


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