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About the Organisation
Direct Sales Agent (DSA) – Malindi job at HCS Affiliates Group (recruiting for a Telecommunications client) | Apply Now
Malindi, Kenya
HCS Affiliates Group is a human resources and management consultancy organization headquartered in Nairobi, Kenya. The company provides expert solutions in HR consulting, recruitment, and organizational development to businesses across various industries.
Are you looking for Marketing and Sales jobs in Kenya 2025 today? then you might be interested in Direct Sales Agent (DSA) – Malindi job at HCS Affiliates Group (recruiting for a Telecommunications client)
Full Time
Deadline:
30 Sept 2025
Job Title
Direct Sales Agent (DSA) – Malindi job at HCS Affiliates Group (recruiting for a Telecommunications client)
HCS Affiliates Group (recruiting for a Telecommunications client)
Job Description
Reporting to the Shop Team Leader, the DSA markets and sells the company’s telecom products and services, manages cash float and inventory records, supports customer experience initiatives, and offers basic technical assistance (e.g., device/data configuration). The role follows established retail processes and financial control policies to ensure accurate sales accounting and stock management.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Email your application letter, expected salary, and detailed CV with a daytime phone number to jobs1@hcsaffiliatesgroup.com with subject line “DSA – Malindi.” Indicate your preferred location in the subject line.
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How to Apply
Achieve daily/weekly/monthly sales targets for airtime, acquisitions, and devices.
Monitor consignment and shop inventory; reconcile physical vs. system stock daily.
Manage daily cash float; account for all sales transactions per policy.
Execute customer experience improvement activities to boost conversions and retention.
Provide basic technical support, including setup/configuration of data devices.
Share product knowledge, upsell/cross-sell suitable solutions, and capture customer feedback.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Education: Diploma or Bachelor’s degree in Business, Marketing, or related field.
Experience: At least 1 year in sales (telecom/retail sales preferred).
Technical competencies: Marketing skills; product knowledge; upselling & cross-selling; solution orientation; CRM basics.
Core competencies: Customer focus; networking & partnership building; influencing & negotiation; analytical thinking.
Leadership/behavioural: Results orientation; business acumen; continuous self-development.
