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About the Organisation
Direct Sales Agent (DSA) – Majengo, Mombasa job at HCS Affiliates Group (on behalf of a telecommunications client) | Apply Now
Mombasa, Kenya
HCS Affiliates Group is a human resources and management consultancy organization headquartered in Nairobi, Kenya. The company provides expert solutions in HR consulting, recruitment, and organizational development to businesses across various industries.
Are you looking for Marketing jobs in Kenya 2025 today? then you might be interested in Direct Sales Agent (DSA) – Majengo, Mombasa job at HCS Affiliates Group (on behalf of a telecommunications client)
Full Time
Deadline:
30 Sept 2025
Job Title
Direct Sales Agent (DSA) – Majengo, Mombasa job at HCS Affiliates Group (on behalf of a telecommunications client)
HCS Affiliates Group (on behalf of a telecommunications client)
Job Description
Reporting to the Shop Team Leader, the DSA drives retail sales for airtime, acquisitions, and devices while adhering to finance controls, processes, and retail policies. The role includes daily cash float management, inventory/consignment reconciliation, point-of-sale support, and frontline customer service— including basic technical assistance (e.g., configuring data devices). The DSA also contributes to customer experience improvement initiatives to maximize conversions and repeat sales.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Email your application letter, expected salary, and detailed CV with a daytime telephone number to jobs1@hcsaffiliatesgroup.com.
Subject line: DSA - Majengo (Mombasa).
Note: Indicate your preferred location in the email.
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How to Apply
Generate sales for airtime, acquisitions, and devices in line with set targets.
Monitor and reconcile daily inventory and consignment stock; ensure accurate records of stock movements.
Manage daily cash float and account for all sales transactions.
Execute in-store customer experience strategies to increase footfall conversion and basket size.
Provide basic technical support to customers, especially device/data configuration.
Comply with finance controls, retail processes, and company policies.
Prepare simple sales reports/updates for the Shop Team Leader.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Academic & Professional
Diploma or Bachelor’s degree in Business, Marketing, or related field.
Experience
Minimum 1 year proven experience in sales (retail/telecom preferred).
Technical Competencies
Marketing and product knowledge (telecom products/services).
Upselling and cross-selling skills; solution-oriented approach.
Basic device/data troubleshooting; customer relationship management.
Core & Leadership Competencies
Customer focus; strong influencing and negotiation skills.
Networking and partnership building.
Analytical thinking; results orientation and business acumen.
Proactive self-development and support for team learning.
