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Digital Sales /Tele-Marketer job at Nft Consult | Apply Now

Are you looking for Marketing and Sales Jobs in Uganda 2024? If yes, then you might be interested in Digital Sales /Tele-Marketer job at Nft Consult

Kampala, Uganda

Full-time

Deadline:

May 17, 2024 at 2:00:00 PM

Apply Now

About the Organisation

NFT Consult is a business process outsourcing firm with offices in Uganda, Kenya, Rwanda, Tanzania, Zambia, Burundi, South Sudan and UK.

We are an ISO 9001:2015 accredited Human Resource Management firm offering Recruitment, Manpower Outsourcing, Payroll and Provision of IT Enabled HR Solutions. We specialise in the Oil & Gas, Telcoms, IT and Financial Sectors and are located in Uganda, Kenya, Rwanda, Tanzania, Burundi, Zambia and South Sudan. Through the partnerships we have developed with our clients and firms offering similar services we are able to extend our services throughout Africa. We are committed to making a difference in our community through the relevant solutions we offer.

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NFT Consult Jobs

Job Title

Digital Sales /Tele-Marketer job at Nft Consult

Job Description

Our client is looking for a Telemarketer who is able to generate sales either by cold calling or answering requests in a fast-paced environment. To be responsible for influencing existing or potential customers to buy the products/services. The goal is to promote business growth by expanding and closing the digital leads generated from the company’s digital channels.

Duties and Responsibilities

Cold call people to sell products specific to the company. A knowledge of all company products/services is also required.
Shares the selling points for the products/services.
Answers questions about the products/services
Recommends products/services based on their needs.
Use scripts to provide information about product’s features, prices etc. and present their benefits.
Ask pertinent questions to understand the customer’s requirements.

Persuade the customer to buy by demonstrating how services meet their needs.
Record the customer’s personal information accurately.
Completes orders and notifies the appropriate department.
Deal with complaints or doubts to safeguard the company’s reputation.
Go the “extra mile” to meet sales quota and facilitate future sales.
Keep records of calls and sales and record useful information.

Qualifications and Competencies

Bachelor's degree in any relevant field
Proven experience as telemarketer or similar sales/customer service role.
Proven track record of successfully meeting sales quotas preferably over the phone.
Proficiency in cross-selling, upselling, and cold-selling techniques to effectively engage clients.
Being bilingual is an added advantage.
Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
Excels at customer service.
Demonstrates strong interpersonal skills.
Excellent communication and presentation skills.
Learns about new products or services quickly.
Knows how to market each product or service.
Works well independently and is good at time management.
Proficient in English and Luganda.

Skilled in negotiation and dealing with complaints.
Persistent and results-oriented.
Patient and able to handle customer rejection, aggressiveness and complaints
A successful telemarketer must be friendly and persuasive.
Understand the customer’s requirements in a short time and present solutions that meet their needs.