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Digital Sales /Tele-Marketer job at Nft Consult | Apply Now

Are you looking for Marketing and Sales Jobs in Uganda 2024? If yes, then you might be interested in Digital Sales /Tele-Marketer job at Nft Consult

Kampala, Uganda

Full-time

Deadline: 

May 17, 2024 at 2:00:00 PM

About the Organisation

NFT Consult is a premier human resources consultancy firm that has established itself as a leader in talent acquisition, management, and development across East Africa. Founded with a vision to bridge the gap between top talent and leading organizations, NFT Consult has consistently delivered exceptional HR solutions tailored to meet the unique needs of its clients.

Vision and Mission
NFT Consult's vision is to be the most trusted and innovative HR partner in Africa. Their mission is to empower businesses by providing comprehensive HR solutions that enhance performance, foster growth, and drive success.

Job Title

Digital Sales /Tele-Marketer job at Nft Consult

Job Description

Our client is looking for a Telemarketer who is able to generate sales either by cold calling or answering requests in a fast-paced environment. To be responsible for influencing existing or potential customers to buy the products/services. The goal is to promote business growth by expanding and closing the digital leads generated from the company’s digital channels.

Duties and Responsibilities

  • Cold call people to sell products specific to the company. A knowledge of all company products/services is also required.

  • Shares the selling points for the products/services.

  • Answers questions about the products/services

  • Recommends products/services based on their needs.

  • Use scripts to provide information about product’s features, prices etc. and present their benefits.

  • Ask pertinent questions to understand the customer’s requirements.


  • Persuade the customer to buy by demonstrating how services meet their needs.

  • Record the customer’s personal information accurately.

  • Completes orders and notifies the appropriate department.

  • Deal with complaints or doubts to safeguard the company’s reputation.

  • Go the “extra mile” to meet sales quota and facilitate future sales.

  • Keep records of calls and sales and record useful information.

Qualifications and Competencies

  • Bachelor's degree in any relevant field

  • Proven experience as telemarketer or similar sales/customer service role.

  • Proven track record of successfully meeting sales quotas preferably over the phone.

  • Proficiency in cross-selling, upselling, and cold-selling techniques to effectively engage clients.

  • Being bilingual is an added advantage.

  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.

  • Excels at customer service.

  • Demonstrates strong interpersonal skills.

  • Excellent communication and presentation skills.

  • Learns about new products or services quickly.

  • Knows how to market each product or service.

  • Works well independently and is good at time management.

  • Proficient in English and Luganda.


  • Skilled in negotiation and dealing with complaints.

  • Persistent and results-oriented.

  • Patient and able to handle customer rejection, aggressiveness and complaints

  • A successful telemarketer must be friendly and persuasive.

  • Understand the customer’s requirements in a short time and present solutions that meet their needs.

Enroll for CPA Uganda Course

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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