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Digital Lending Assurance and Control Manager job at Equity Bank Uganda | Apply Now
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Digital Lending Assurance and Control Manager job at Equity Bank Uganda
About the Organisation
Equity Bank Uganda Limited, is a commercial bank in Uganda. It is licensed by the Bank of Uganda, the central bank and national banking regulator.
Equity Bank is one of the fastest growing banks in Uganda, with a large network of 50 branches, 7,000+ EquiDuukas, 1,279 POS Terminal and 50+ ATMs spread across the country. 25 of these branches are located in Central and greater Kampala, serving over 1,800,000 customers. The Bank has deployed a number of Alternate Business Channels to enhance its product and service delivery. These include: Internet Banking, Eazzy 247- a mobile banking service, Point of Sales (POS) machines as well as partnerships with major telecom companies.
The Bank has adopted the Group approach of financial inclusion by opening its doors to customers across the financial pyramid. On the back of the Group technological advances, Equity Uganda is now recognized as a key enabler to driving inclusion and innovation through strategic partnerships with telecoms, utility companies, local government, religious bodies, and third- tier financial institutions.
The partnership with the entities above has enabled Equity Bank Uganda to grow through technology adoption, faster access to finance and improved play in the growing cross-border opportunities following the recent revitalization of the East Africa Community (EAC). The Bank plays a pivotal role in facilitating trade by providing a gateway from Kenya to the quickly growing economies of Rwanda, Burundi, Democratic Republic of Congo and South Sudan. Improved performance and growth has resulted in improved customer relationships and better regulatory ratings.
Equity Bank Uganda Limited is a major contributor to Uganda’s job market as it currently employs over 2,000 members of staff. It won the Uganda Investment Authority “Employer of the Year Award" in 2010 and is among the top Ten Banks in Uganda in terms of profitability and customer deposits as at 2015.
Kampala, Uganda
Full Time
Job Title
Digital Lending Assurance and Control Manager job at Equity Bank Uganda
Equity Bank Uganda
Job Description
Job Title: Digital Lending Assurance and Control Manager
Organisation: Equity Bank Uganda
Duty Station: Kampala, Uganda
Job Ref: Credit Origination/11/2025/01
Job Summary: The job holder is responsible for ensuring the integrity, compliance, and operational efficiency of digital lending processes within the credit origination lifecycle. The role focuses on monitoring, validating, and improving digital loan origination systems, workflows, and controls to mitigate risk, enhance customer experience, and ensure adherence to regulatory and internal standards.
Duties, Roles and Responsibilities
Validate end-to-end digital loan origination processes for accuracy, completeness, and compliance with regulatory requirements (KYC, AML, data privacy).
Conduct periodic audits and quality checks on digital lending workflows and documentation
Identify gaps, risks, and control weaknesses in digital origination systems.
Recommend and implement corrective actions to minimize operational and credit risk.
Monitor loan origination system performance and ensure seamless integration with core banking platforms.
Collaborate with IT and product teams to resolve system issues and enhance automation.
Review flagged applications for potential fraud or irregularities.
Work with fraud prevention teams to strengthen digital lending security protocols.
Ensure compliance with local banking regulations, internal credit policies, and digital lending standards.
Maintain up-to-date knowledge of regulatory changes impacting digital lending.
Prepare assurance reports highlighting process gaps, compliance breaches, and improvement opportunities.
Track KPIs related to origination accuracy, turnaround time, and error rates.
Liaise with branches to monitor performance of the digital loan portfolio and ensure the Portfolio-At-Risk (PAR) is maintained at acceptable levels as set by the Bank.
Make use of existing technologies to maximize customer contact whilst minimizing cost per contact, review and propose new technologies as required.
Ensure compliance with all credit policies and procedures.
Track and analyze the performance of the digital lending portfolio, including delinquency trends, NPL ratios, and early warning indicators.
Prepare assurance and portfolio monitoring reports highlighting process gaps, compliance breaches, and improvement opportunities.
Track KPIs related to origination accuracy, turnaround time, error rates, and portfolio risk metrics.
Monitor credit quality and risk concentration across segments, products, and channels.
Provide insights on portfolio health to support proactive risk management and decision making.
Develop dashboards and reports for senior management on portfolio performance and assurance findings
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Business related courses
MBA will be an added advantage
Skills
Technical knowledge in Loan Origination Systems, portfolio analytics tools, and regulatory compliance frameworks.
Excellent Data analysis and Microsoft PowerPoint and Excel skills.
Critical Thinking and Problem solving
High level of attention to detail and interpersonal skills
Excellent written, oral communication skills, negotiation Skills and stakeholder management
Take ownership for the work assigned and have good follow through skills.
Ability to consistently deliver accurate results on-time and hold others accountable.
Demonstrate ability to work in an ambiguous and fast paced environment.
Ability to successfully engage in multiple initiatives and manage multiple priorities.
Exceptional eye for details
Strong analytical and problem-solving skills.
Knowledge of KYC/CIP, AML, lending regulations, and portfolio risk metrics.
Ability to interpret data and provide actionable insights
Experience
5 years relevant work experience with a focus on credit origination, digital lending operations, risk assurance, or portfolio monitoring.
How to Apply
If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your job application cover letter along with a detailed resume, copies of the relevant certificates and testimonials in a single PDF file format, quoting the respective Job title or Ref no. in the subject field to
Deadline: 25th November 2025
Note:
Only shortlisted candidates will be contacted.
Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace.
