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Job Summary

Job Title:
Data and Analytics Manager
Employer:
ENGIE Energy Access
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full-time
Job Category:
Monitoring and Evaluation
Number of Positions:
1
Deadline:
Friday, 16 August 2024

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Data and Analytics Manager job at ENGIE Energy Access

Kampala, Uganda

Full-time

Are you looking for Monitoring and Evaluation jobs in Uganda 2024? If yes, then you might be interested in Data and Analytics Manager job at ENGIE Energy Access

Deadline: 

16 Aug 2024

ENGIE Energy Access is a leading provider of decentralized energy solutions, committed to expanding access to clean, affordable, and reliable electricity across Africa to drive sustainable development and economic empowerment. Recognized for its innovative pay-as-you-go solar home systems and mini-grid solutions, the company has earned a strong reputation in the renewable energy sector.

ENGIE fosters a dynamic and inclusive work culture, offering employees opportunities for growth, innovation, and impact-driven careers in the clean energy space. The company regularly recruits professionals passionate about sustainability, with diverse roles in engineering, sales, operations, and customer service, supporting flexible work arrangements where possible.

Since its establishment through the merger of ENGIE Mobisol, Fenix International, and ENGIE PowerCorner, the company has evolved into a key player in Africa’s off-grid energy sector. Leveraging cutting-edge technology and a customer-centric business model, ENGIE Energy Access has deployed millions of solar products, improving the livelihoods of millions across multiple countries. Operating in over nine African nations, the company continues to scale its reach, aiming to provide electricity to millions more. At its core, ENGIE upholds values of sustainability, innovation, and inclusivity, ensuring that energy solutions remain accessible and environmentally friendly.

Through its corporate social responsibility initiatives, ENGIE Energy Access actively supports local communities by promoting clean energy education, climate resilience, and socio-economic development. For more information, visit their official website at https://www.engie-energyaccess.com.

Data and Analytics Manager job at ENGIE Energy Access

ENGIE Energy Access

We are building a diverse and inclusive team, and this opportunity is open to any qualified internal and external applicants. Women, candidates from Africa and those with experience working on the continent are particularly encouraged to apply for this role About ENGIE Energy Access (EEA)
ENGIE Energy Access is the leading Pay-As-You-Go (PAYGo) and mini-grids solutions provider in Africa. The company develops innovative, off-grid solar solutions for homes, public services and businesses, enabling customers and distribution partners access to clean, affordable energy. The PAYGO solar home systems are financed through affordable instalments from $0.19 per day and the mini-grids foster economic development by enabling electrical productive use and triggering business opportunities for entrepreneurs in rural communities. With over 1,800 employees, operations in nine countries across Africa (Benin, Côte d’Ivoire, Kenya, Mozambique, Nigeria, Rwanda, Tanzania, Uganda and Zambia), over 1.9 million customers and more than 9 million lives impacted so far, ENGIE Energy Access aims to impact 20 million lives across Africa by 2025.
www.engie-energyaccess.com
www.linkedin.com/company/engie-africa
www.engie-energyaccess.com
https://www.linkedin.com/company/3055106
Job Overview
The Global Data & Analytics Manager for Strategic Marketing will play a crucial role in the Strategic Marketing department (which oversees Sales, Marketing and Customer Experience). The role will be responsible for empowering decision makers with real-time and right-sized data insights and recommendations to improve performance and inform strategies. This role requires an ability to work cross-functionally with country teams and key central functions including Credit, Product, Digital, Finance and others to develop and maintain strong business and technology relationships, becoming a trusted partner to all stakeholders.
The right candidate will be analytical, curious and have a passion for solving problems through a data-driven, customer-centric approach. Ideally, you would combine your analytical capability with a background in commercial strategy, especially with pricing, customer segmentation, customer experience and customer value management. It is critical this role goes “beyond data” and communicates actionable recommendations to key decision-makers; “forcing their hand” if necessary to make the right strategic decision.

  • Business intelligence, reporting & data visualization for Strategic Marketing

  • Ad-hoc and project related analytics and performance insights

  • Strategic planning and budgeting / forecasting related to Strategic Marketing

  • People leadership, including direct leadership of data analysts (with full responsibility for the team’s workplan, coaching and professional development; and indirect leadership of country data analysts (mentoring, training and capacity development))

  • Management of processes, systems and standards for Strategic Marketing reporting and analytics and alignment with data sources across EEA


Business Intelligence, Reporting & Monitoring (approx 30%)

  • Develop effective business intelligence strategies and analytics / visualization solutions for Strategic Marketing for use by key decision makers (Global leadership, Managing Directors, Country functional leads, etc.)

  • Design, develop and own interactive Tableau dashboards to track key performance indicators, summarize data trends, and to enable EEA markets to manage and monitor their performance

  • Generate regular Strategic Marketing reports including: (1) monthly performance reviews; (2) monthly war room content for Global leadership (3) monthly reports to Global and ENGIE leadership; (5) quarterly “Deep Dives” on performance and other key topics by market; (6) preparation of Year in Review; (7) other ad-hoc requests from time to time

  • Monitor on an ongoing basis performance against key metrics and agreed targets across EEA and markets, including financial and operational drivers, continuously identifying improvement opportunities, and communicating to key stakeholders

Analytics & Insights (approx 20%)

  • Conduct ad-hoc rigorous analysis (including statistical analysis and data modeling) to evaluate strategic marketing performance, to form new insights, to highlight areas for improvement, and to drive decision making and strategies

  • Oversee analytics projects to extract, manage, and analyze strategic marketing data from multiple applications or sources (including field research)

  • Work closely with EEA Data to develop and validate predictive models, forecasts or other data tools for strategic marketing

  • Provide support on broader analytical needs of the EEA Strategic Marketing team, including analysis of pilots, interventions, operations or field research work

Strategy & Planning (approx 20%)

  • Work with the Strategic Marketing leadership and with EEA markets to ensure that strategies and plans are data-driven and informed by analytical insights

  • Provide leadership and rigor in the development of Strategic Marketing performance targets for each market and for EEA on a consolidated basis, including leading the forecasting and reforecasting processes

  • Develop functional goals and priorities for Strategic Marketing analytics and business intelligence which align with the overall strategy for EEA

  • Design, scope out, implement, manage and monitor specific projects and initiatives to improve the accuracy, effectiveness and/or efficiency of EEA’s Strategic Marketing analytics and business intelligence outputs

  • Keep abreast of industry best practices and standards for performance analysis, reporting, etc.

  • Serve as a key stakeholder for the EEA Pricing Committee, advising country teams


Management, Training & Capacity Development (approx 20%)

  • Lead a team of analysts (currently 2), including full responsibility for coaching and their professional development

  • Manage the team’s work plan and workload to ensure delivery of agreed goals

  • Work with EEA leadership and country leadership to enable decision makers to access and interpret BI tools, reports and analytical outputs, and to understand and analyze their performance an ongoing basis

  • Coach country analysts to develop their analytical skills or their capacity to build localized dashboards and data views


Processes, Systems & Standards (approx 10%)

  • Document and standardize business rules and definitions for key processes and metrics to ensure alignment of all stakeholders

  • Work closely with other stakeholders and data users across the company to create and maintain controls systems and review standards which ensure data quality and prevent discrepancies

  • Collaborate with data scientists, analysts and engineers to ensure and improve data availability, integrity, accuracy, and reliability

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SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • At least 6–10 years work experience in fields such as in data analysis, statistics, financial analysis, business analysis, or similar, particularly in sectors like retail financial services or telecommunications

  • Exceptional analytical skills and business judgement, with the ability to synthesize and interpret qualitative and quantitative data into practical strategy recommendations

  • Able to query databases using SQL (requirement), experienced with data visualization tools (Tableau, D3, ggplot, etc.), financial modelling using Excel, and comfortable with basics of with database management, data engineering, basic accounting and financial reporting


  • Outstanding communication skills, with the ability to influence key stakeholders to make evidence-backed and rational decisions

  • Experience building, inspiring, leading teams with a wide variety of levels, experience and capabilities

  • Strong experience and capability in commercial strategy, especially with pricing, customer segmentation, customer experience and customer value management

  • Skilled in project management, with an exceptional ability to collaborate, influence, and execute against strategy

  • Excitement about EEA’s mission and a deep desire to make an impact on off-grid and financially underserved customers in sub-Saharan Africa

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.

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