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Tugende uses asset finance, technology, and a customer-centric model to help informal sector entrepreneurs dramatically increase their economic trajectory. Tugende’s core asset finance packages include medical and life insurance, training, safety equipment, and digital credit profiles in addition to affordable asset financing for SMEs. By helping clients grow economically and building digital track records of responsibility, we are creating a long-term ecosystem for MSMEs that will grow and thrive. Tugende is tackling the credit gap for small businesses in Africa by enabling informal entrepreneurs to 1) own income‑generating assets, 2) build a verifiable digital credit profile, and 3) earn future growth opportunities through the Tugende digital platform. This platform includes discounts, smartphones, e‑commerce opportunities, and on‑demand credit lines. Tugende has financed 70,000+ clients and has hundreds of employees serving clients across its branches in Uganda and Kenya.
Full-time
Data Analyst Job at Tugende
Tugende
Job Description
The Data Analyst will play a central role in the management, analysis, and integrity of Tugende’s data ecosystem. They serve as the data quality and validation authority for the Data Warehouse.
Beyond traditional reporting, this role drives Tugende’s shift toward predictive analytics and Al-driven decision-making, supporting leadership with forward-looking insights, automation pilots, and model experimentation. The ideal candidate is a hands-on hybrid, equally strong in SQL and Power Bl as they are in Python and statistics. They must be able to move from data validation to insight, from insight to forecast, and from forecast to business recommendation.
Duties, Roles and Responsibilities
Data Governance & Warehouse Oversight
- Validate new data views, transformations, and integrations from internal systems
- Maintain comprehensive documentation of data lineage, refresh
- frequencies, and ownership. o Detect and resolve data inconsistencies before they impact reporting.
Business Intelligence & Reporting
- Design and continuously improve Power BI dashboards for senior management and departments.
- Define and standardize business metrics, KPI logic, and naming conventions.
- Translate business requirements into structured datasets and refresh strategies.
- Deliver timely ad hoc analyses and monthly summaries highlighting key performance trends.
- Ensure dashboards are accurate, actionable, and aligned with Tugende’s strategic priorities.
Data Quality Monitoring
- Implement automated validation and anomaly detection scripts.
- Establish monitoring dashboards that track data accuracy, timeliness, and completeness.
- Maintain a Data Accuracy Index and report quarterly results to the CTO.
- Build automated alerts for failed refreshes, missing data, or irregular patterns.
- Partner with engineering to enforce reconciliation standards and data integrity practices.
Predictive Analytics, Machine Learning & AI
- Design and maintain predictive models for loan performance, client churn,
- product adoption, and revenue forecasting.
- Collaborate with the CTO and Principal Engineer to prepare Al-ready
- datasets and feature stores.
- Build and deploy pilot models such as:
- Risk scoring and repayment probability
- GPS-based asset recovery prediction
- NLP models analyzing client feedback or call center transcripts
- Implement the roadmap for AI integration into business processes and reporting systems.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested candidates who meet the above requirements should follow the link below and apply.
Deadline: 30th April 2026
Application Opens: 18th April 2026
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