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Job Summary

Job Title:
CUSTOMER EXPERIENCE & HOTEL OPERATIONS OFFICER
Employer:
Peak Hotel
Location:
Bushenyi District
Country:
Contract Type:
Full-time
Job Category:
Hospitality jobs
Number of Positions:
Deadline:
Thursday, 30 April 2026

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Full-time

Deadline: 

30 Apr 2026

CUSTOMER EXPERIENCE & HOTEL OPERATIONS OFFICER Job at Peak Hotel

Peak Hotel

Job Description

Location: Bushenyi District, Western Uganda

Organization: Peak Hotel

Application Deadline: 30th April 2026

Peak Hotel, an emerging hospitality establishment in Western Uganda, is seeking to recruit a dynamic and experienced professional to enhance customer experience, increase visibility, and drive revenue growth.

Duties, Roles and Responsibilities

Key Duties and Responsibilities:
  • Improve overall customer experience and guest satisfaction
  • Develop and implement strategies to increase hotel visibility and occupancy
  • Drive revenue growth through innovative sales and marketing initiatives
  • Oversee daily operations to ensure high service standards
  • Handle customer feedback and resolve complaints effectively

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

Interested candidates should send their applications via email to: gnitwe@yahoo.co.uk

Find application details and links on the AfriCareers Jobs Portal:

  1. Click the Apply button below

  2. New users: Select Create Profile and complete the Profile Creation Wizard

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  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

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CUSTOMER EXPERIENCE & HOTEL OPERATIONS OFFICER Job at Peak Hotel

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