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Job Summary

Job Title:
Credit Manager
Employer:
KCB Bank Uganda
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Finance Jobs
Number of Positions:
1
Deadline:
Tuesday, 4 March 2025

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About the Organisation

KCB Bank Uganda Limited which is part of KCB Group, East Africa’s largest commercial bank that was established in 1896. Over the years, the Bank has grown and spread its wings into Tanzania, South Sudan, Uganda, Rwanda and Burundi completing the East African circuit in the year 2012. Today, the Group has the largest branch network in the region with over 238 branches, 950 ATMs and 8,000 agents offering banking services on a 24/7 basis in East Africa. KCB Bank Uganda was established in the year 2007 and has grown to become one of Uganda’s top ten commercial banks.

Credit Manager job at KCB Bank Uganda | Apply Now

Kampala, Uganda

KCB Bank Uganda is a leading financial institution dedicated to providing innovative banking solutions that empower individuals, businesses, and communities to achieve their financial goals. Known for its strong reputation and a legacy of excellence in customer service, KCB Bank Uganda is recognized for its commitment to driving economic growth and financial inclusion across Uganda.

The bank fosters a collaborative and dynamic work culture that encourages employee development, inclusivity, and professional growth, offering competitive benefits and opportunities to work in various roles, from banking operations to digital innovation. With a strong presence in Uganda since 1997, the bank has evolved into a key player in the Ugandan banking sector, constantly adapting to meet the needs of an increasingly digital economy.

KCB Bank Uganda’s business model focuses on providing accessible and personalized financial services, from retail banking to corporate solutions, while leveraging technology to enhance service delivery and customer experience. The bank operates across a wide network of branches and digital platforms, ensuring easy access to banking services for both urban and rural customers.

Guided by core values of integrity, customer-centricity, teamwork, and excellence, KCB Bank Uganda is dedicated to corporate social responsibility, supporting various initiatives focused on education, health, financial literacy, and community empowerment. For more information, visit their official website at www.kcbgroup.com.

Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Credit Manager job at KCB Bank Uganda

Full Time

Deadline: 

4 Mar 2025

Job Title

Credit Manager job at KCB Bank Uganda

KCB Bank Uganda

Job Description

Job Title:  Credit Manager

Organisation: KCB Bank Uganda Limited

Duty Station: Kampala, Uganda


To manage lending risk for KCB Bank Uganda corporate, mortgage, SME and personal loans book through analysis of credit applications in accordance with the Bank’s credit policy, FIA guidelines and best practice to achieve quality growth in the asset book in line with the bank’s strategic plans.

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

Click Here

Deadline: 4th March 2025

Note: Qualified candidates with disability are encouraged to apply. Only short-listed candidates will be contacted.

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How to Apply

  • Quality assessment and prudent decisions on loan applications within lending discretionary limit and/or making recommendations to higher approving authority.

  • Compliance with target turnaround time and the agreed Service Level Agreement (SLA).

  • Provide leadership for the credit team reporting to the Head of Credit in view of establishing and maintaining a high performing and motivated team.

  • Provide prompt guidance, mentoring, coaching and support on aspects of credit to all credit teams across branch network.

  • To grow the good book whilst minimizing risk.

  • Provide the lead technical support on development of new and reviewing existing credit products and credit appraisal tools.

  • Identify training needs of credit teams in head office and across branch network through branch visits, spot checks and observations and recommend appropriate credit up-skilling.

  • Assist the Head of Credit and or Senior Credit Manager on all credit related issues delegated and act in their capacity while they are away.


Daily Responsibilities:

  • Sanction credit applications within delegated lending discretionary authority for KCB Bank Uganda.

  • Assess and recommend for approval credit applications above delegated lending discretionary authority.

  • Monitor daily work allocation to ensure equitable distribution.

  • Monitor pre-approved loan applications pending with business to ensure they are sanctioned within SLA.

  • Follow up on reviews (expired & expiring) with the relationship managers/branches.


Other Duties:

  • Conduct credit training or recommend necessary for RMs.

  • Participate in the 360 Degrees and customer survey feedback reviews.

  • Review new/re-packaged credit product proposals.

  • Ensure applications are processed within TAT to avoid long outstanding CQ items.

  • Conduct periodic customer visits to ensure proper utilization of facilities or assess the business prior to lending on sample basis.

  • Any other duties delegated from time to time.


Challenges:

  • The Credit Manager’s performance is measured on rework rates which conflicts with this role as an approver.

  • The TAT performance measure is disproportionately weighted on TAT performance of other individuals in the Credit process who are not accountable to the Credit Manager.

  • The BSC does not include the portfolio quality per Sanctioner. This Sanctioners’ individual contributions are therefore not rewarded which is a major motivation risk.

Credit Manager job at KCB Bank Uganda

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

The applicant should have relevant qualifications.



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