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Sample handling

• Conducts delivery and collection of specimens from outlying laboratories, supporting doctors and clients to ensure that specimens, reports and other goods arrive at correct destinations timeously and in good condition to increase customer service levels.
• Scans specimens and results on the Courier Management Programme to ensure that all deliveries and collections can be tracked and traced.
• Completes and signs proof of delivery for specimens or reports collected or delivered to endure records are kept for tracking purposes if and when applicable.

Document management

• Properly deliver all documents and parcels to rightful owners.
• Maintaining confidentiality of all company documents
• Liaising with Laboratory quality officers and managers in ensuring all documents are updated.
• Implement all QMS procedures

Regulatory Affairs

• Ensure all regulatory requirements are adhered to.
• Assist the Laboratory Manager with compliance with various regulatory authorities where required.
• Up to date and Valid driving permit.

QC process

• Record trend analysis by capturing findings from internal audit and external audit reports for the purpose of identifying training needs, and for input into management review

Health & Safety

• Utilises protective wear (such as specimen bags, gloves, eye specs etc) to ensure own safety and adherence to the Health and safety regulations policy.
• Maintain daily safe keeping and fault reporting on Lancet’s assets (such as vehicles, petrol cards, uniforms etc) and equipment to ensure that they remain in good condition to provide excellent collection and delivery of goods and shuttle services.
• Ensure a safe working environment in accordance with relevant legislation and all safety protocols. This includes the correct handling patient samples.
• Ensure that incidents and working tools failures are reported to Transport supervisor, thereby ensuring compliance with relevant organisational policy and laboratory standard operating procedures.