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Communication Officer job at National Information Technology Authority-Uganda (NITA-U) | Apply Now
Kampala, Uganda
Full Time
Are you looking for Communications jobs in Uganda 2025 today? then you might be interested in Communication Officer job at National Information Technology Authority-Uganda (NITA-U)
About the Organisation
The National Information Technology Authority-Uganda (NITA-U) is a government agency established to promote and regulate the use of information technology (IT) in Uganda, with a mission to harness technology for national development by providing strategic leadership in IT policy implementation and infrastructure development. Since its formation in 2009, NITA-U has earned recognition for driving key IT initiatives such as the national data center, e-government services, and the development of national IT policies that support the country's digital transformation.
NITA-U fosters a work culture of innovation, collaboration, and excellence, offering employees opportunities for professional development and work-life balance in a dynamic and supportive environment. The Authority's business model focuses on delivering secure, scalable IT solutions and fostering partnerships with both the public and private sectors to enhance the accessibility and quality of digital services. With a nationwide reach, NITA-U plays a central role in shaping Uganda's digital infrastructure, facilitating the digitalization of government services, and driving the country's tech innovation ecosystem.
The organization upholds core values of transparency, accountability, inclusivity, and service excellence, and integrates corporate social responsibility by supporting digital literacy programs, empowering communities, and ensuring equitable access to technology. For more information, visit www.nita.go.ug.
Job Title
Communication Officer job at National Information Technology Authority-Uganda (NITA-U)
National Information Technology Authority-Uganda (NITA-U)
Job Description
Job Title: Communication Officer
Organisation: National Information Technology Authority-Uganda (NITA-U)
Duty Station: Kampala, Uganda
Reports to: Communications Relationship Specialist
Responsible for designing and implementing the organisation’s communication and public relations strategy, ensuring the efficient and timely sourcing, management, and dissemination of strategic and operational information both within and outside the Authority.
Duties, Roles and Responsibilities
Strategic Communications & Public Relations
Serve as the first point of contact for stakeholders and the public on matters related to NITA-U’s mandate and strategic plan.
Prepare, implement, and regularly review the Authority’s communications and public relations strategies and policies.
Plan and implement public information programmes to keep various stakeholders (government, media, private sector, civil society, and the public) informed about NITA-U’s initiatives.
Media & Content Management
Monitor media coverage daily, analyse reportage on NITA-U and ICT issues, and advise management on appropriate responses and follow-up.
Write, edit, and distribute content including press releases, speeches, website and social media content, publications, annual reports, and promotional materials.
Ensure appropriate media coverage and publicity for NITA-U events and official engagements.
Digital Communications & Online Engagement
Manage NITA-U’s website and social media channels, tracking traffic, engagement, and online brand sentiment.
Drive timely execution of online campaigns and marketing communication initiatives; analyse and report on return on investment (ROI).
Support internal and external stakeholders in delivering the annual digital communications plan and other digital go-to-market (GTM) deliverables.
Identify and implement new online channels and creatively leverage existing digital assets to strengthen brand presence.
Knowledge & Information Management
Develop systems and methods for documenting and managing knowledge generated by the Authority, and facilitate access for relevant stakeholders.
Protocol & Stakeholder Engagement
Facilitate all protocol matters including national and international conferencing arrangements, ticketing, hotel reservations, and airport transfers for NITA-U officials and guests.
Support stakeholder engagement and coordination in line with the Authority’s objectives.
Corporate Branding & CSR
Lead the branding and positioning of NITA-U’s corporate image and ensure its consistency and protection across all platforms.
Plan, coordinate, and implement Corporate Social Responsibility (CSR) initiatives and other public-facing programmes.
Advocacy & Public Mobilization
Design and implement communication programmes to mobilize public opinion in support of national, regional, and global ICT developments.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
A minimum of a Bachelor’s degree in Mass Communication, Business Management, International Relations/Diplomacy, Marketing, or a related field from a recognized university.
Postgraduate training in Media Studies, Journalism, Public Relations, Technical Writing, Web Editing, or Marketing is an added advantage.
Experience
A minimum of three (3) years of relevant experience in communication, public relations, or customer relationship management within a public sector institution, private organization, or donor-funded project.
Experience as a reporter or editor in a reputable media house will be considered an added advantage
Technical Expertise
Proficiency in written and spoken English.
Strong communication, interpersonal, and report writing skills.
Proficient in Microsoft Office applications and standard business software.
Experience in website management, including content planning, editorial oversight, optimization, and implementation.
Familiarity with content management systems (e.g., SharePoint), and basic knowledge of HTML, CSS, and JavaScript.
Knowledge of digital marketing and advertising tools, including SEM, SEO, PPC, and online ad serving.
Proficient in website analytics (e.g., Google Analytics) and social media monitoring tools (e.g., Radian6, Hootsuite).
Skilled in social media strategy, content development, and marketing analytics.
How to Apply
All interested applicants who meet the job requirements/specifications and with the right personal attributes are invited to complete and submit their application for, Download Here, with a cover letter, supported by curriculum vitae, copies of certificates and testimonials, and must specify day time telephone contact and email addresses of both the applicant and three referees, to the address below.
The Executive Director,
National Information Technology Authority – UGANDA (NITA-U),
Palm Courts, Plot 7A, Rotary Avenue (former Lugogo Bypass)
P.O. Box 33151, Kampala-Uganda
Tel: 0417 801 038
Deadline: 18th June 2025
