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Collections Officer job at Markh Investments | Apply Now
Kampala, Uganda
Full Time
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Collections Officer job at Markh Investments
About the Organisation
Job Title
Collections Officer job at Markh Investments
Markh Investments
Job Description
Job Title: Collections Officer
Company: Markh Investments
Location: Uganda
Job Summary
Markh Investments is seeking a proactive and results-driven Collections Officer to support the recovery of overdue loans, with a particular focus on field-based collections outside the Central Region. This role involves client follow-ups, negotiation of payment plans, and coordination with law enforcement and other stakeholders to ensure timely and lawful recovery of company assets.
Duties, Roles and Responsibilities
1. Field Collections & Recovery
Conduct physical visits to clients with overdue accounts, particularly those unreachable via phone or email.
Visit clients' homes or places of business to evaluate willingness and capacity to pay.
Negotiate and establish feasible repayment plans based on clients’ financial situations.
2. Special Recovery Assignments
Handle recovery cases that involve law enforcement, including police reporting or assistance.
Manage complex cases such as disputes involving third-party money lenders or asset ownership.
Recover company assets (e.g., motorbikes) in accordance with legal and contractual guidelines.
3. Documentation & Reporting
Keep accurate records of field visits, client communications, payments, and recovery actions.
Submit daily and weekly reports on recovery progress, challenges encountered, and actionable insights.
4. Stakeholder Collaboration
Work closely with legal, compliance, and sales teams to resolve recovery challenges.
Engage local authorities or community leaders to facilitate peaceful and effective recoveries.
5. Risk Monitoring & Mitigation
Identify and report on potential risks such as fraud, criminal behavior, or client non-cooperation.
Recommend preventive measures and support enforcement of company recovery protocols.
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education: Diploma or Bachelor’s Degree in Business Administration, Finance, Social Work, or a related field.
Experience: Minimum of 2 years in credit collection, debt recovery, or a similar role—preferably in microfinance, asset finance, or mobility services.
Skills:
Excellent negotiation, conflict resolution, and interpersonal skills.
High integrity, professionalism, and respect for confidentiality.
Strong understanding of credit control practices and legal recovery procedures.
Familiarity with using mobile tools or apps for field tracking and reporting.
Ability to work independently and under pressure in field-based environments.
Other Requirements
Valid motorcycle riding permit and ability to ride safely in both urban and rural settings.
Willingness to travel extensively across Uganda, including remote locations outside the Central Region.
Knowledge of local languages and cultural practices is an added advantage.
How to Apply
CLICK THE APPLY BUTTON BELOW TO SEE DETAILS & APPLY
Deadline: Jul 31, 2025 12:00 AM
