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STATEWIDE INSURANCE COMPANY LIMITED (SWICO) is a leading insurance company in Uganda providing a wide range of insurance services including motor, property, engineering, and marine insurance, focused on efficient claims management and customer satisfaction.
Full-time
Claims Field Officer Job at STATEWIDE INSURANCE COMPANY LIMITED (SWICO)
STATEWIDE INSURANCE COMPANY LIMITED (SWICO)
Job Description
The Claims Field Officer is responsible for conducting field investigations, inspections, and assessments of insurance claims to establish the cause, extent, validity, and admissibility of losses. The role serves as a critical link between claimants, service providers, and the Claims Department.
Duties, Roles and Responsibilities
- Register and manage claims from notification through assessment to closure in accordance with company procedures.
- Conduct field visits and inspections to assess losses arising from motor, property, engineering, marine, and liability claims.
- Investigate claims to determine the nature, cause, extent, and validity of losses.
- Examine damaged vehicles, equipment, and buildings to determine repair or replacement requirements.
- Identify suspicious claims and investigate potential fraud indicators.
- Identify and pursue recovery opportunities including subrogation, salvage, and contribution.
- Prepare detailed claims assessment and investigation reports within agreed turnaround times.
- Liaise with brokers, agents, garages, hospitals, and law enforcement agencies.
- Ensure compliance with SWICO policies and regulatory requirements.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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