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Kampala, Uganda
Full-time
Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa.
Chocolate Production Supervisor job at Workforce Africa
Workforce Africa
Our client is a rapidly growing social enterprise in Uganda sourcing specialty cacao for export and producing bean-to-bar chocolate at origin. Working with over 1,000 certified organic smallholder farmers, our mission is to sustainably increase incomes and reduce risk for our suppliers while positively impacting the community and environment surrounding our operations. They aim to provide chocolate makers and consumers in East Africa and around the world with the highest quality, transparently sourced, and fully traceable Ugandan cocoa products.
The Chocolate General Manager position is a full-time, in-country position implementing marketing, advertising, and distribution strategies for the company within Uganda, East Africa, and overseas. The core responsibilities include:
Operations Management (60%) – most critical
Coordinate production schedules and capacities of the chocolate factory
Ensure production, packaging, machinery, and storage procedures are in place and being adhered to
Coordinate procurement of all required raw materials and packaging
Supervise logistics and order fulfillment for the chocolate products
Supervise inventory management for raw materials, work in progress, and finished goods
Monthly budgeting and reporting for Kampala operations
Ensuring proper accountability for operations, specifically the transfer of materials in/out of the company and between departments
Oversee the management of production staff schedules and performance
Support HR in recruiting, hiring and onboarding of Chocolate staff
Oversee management of Kampala office, premises & and tenants
Marketing & Brand Development (40%)
Support marketing, & sales strategy across all markets
Support on branding & advertising activities
Oversee management of strategic and high-value customer accounts
Develop brand awareness both locally, regionally and overseas
Contribute to new product development activities
Contribute to the development of new packaging and build out of brand identity
Develop and coordinate strategic brand partnerships, holidays, and events.
In addition to these responsibilities, all employees are encouraged to propose programs, strategies or experiments which they feel offer a promising avenue for improvements to the company or livelihoods of the farmers.

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Bachelor’s and/or Master’s degree from a reputable university in a related field
Prior experience in marketing, sales, and distribution of food products in Sub-Saharan Africa
Knowledge of or previous experience in hospitality, food and beverage, food manufacturing, confectionery, bakery supply chain, and/or specialty product distribution
High degree of organization and communication skills
Fluent in spoken and written English
Ability and willingness to learn on the job
Outgoing personality with an interest in quality products made in Africa
Positive attitude and sense of humor
If you are up to the challenge, possess the necessary qualifications and experience, kindly send your detailed CV quoting the job title on the email subject “Chocolate Supervisor / Manager” to: talent@workforceafrica.co