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• Setting the company’s technical vision and leading technological development
• Developing strategic plans and setting timelines for evaluation, development, and deployment of all technical, web, and mobile services
• Identifying opportunities for web and mobile services as well as Identifying company web user needs
• Ensuring technology standards and best practices are met
• Monitoring web analytics and making recommendations that align with business goals
• Supervising quality assurance processes, integration, and system tests
• Establishing software development process and setting objectives for the process
• Monitoring performance profiling tools and procedures
• Maintaining network security with the IT team
• Developing and implementing disaster and emergency recovery plans
• Defining company standards for systems, equipment, and software
• Sharing technological visions, opportunities, and risks company-wide
• Studying current and new industry trends, technologies, and software development

Managing and Leading Team

• Work as the Team Lead
• Lead in software architecture and design and supervise the workflow of the IT department
• Lead the software development team in software quality assurance and analysis.
• Lead the systems security by ensuring that systems and applications are kept secure (Ensure security of data, network access and backup systems)
• Lead project manager for IT projects
• Manage IT team by recruiting, training and coaching employees, communicating job expectations and appraising their performance. Develop and use KPI’s for all IT staff
• Communicate business needs to the IT team and the reverse

Processes

• Plan, organize, control and evaluate IT and electronic data operations
• Design, develop, implement and coordinate systems, policies and procedures
• Identify problematic areas and implement strategic solutions in time
• Audit systems and assess their outcomes
• Ensure that the company’s technological needs are met both in the short and long term
• Work with the systems admin and ensuring systems uptime
• Ensure Security of the Company’s infrastructure
• Align the company’s technology resources with the organization’s short- and long-term goals
• Serve on the executive committee to align technology goals to other departmental and organizational objectives
• Collaborate with department heads, marketing, production, and operations as an advisor of all technologies involved with the company
• Ensure the company’s technological processes and service comply with all requirements, laws, and regulations

Budget

• Manage IT budget and ensure cost effectiveness
• Ensuring deadlines are met and within proposed budget
• Customer Engagement and support
• Evaluate client needs and recommend software solutions
• Act in alignment with user needs and system functionality to contribute to organizational policy
• Identify Customer needs