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Business Systems Administrator job at NFT Consult Ltd | Apply Now
Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Business Systems Administrator job at NFT Consult Ltd
Kampala, Uganda
Full Time
About the Organisation
NFT Consult is a premier human resources consultancy firm that has established itself as a leader in talent acquisition, management, and development across East Africa. Founded with a vision to bridge the gap between top talent and leading organizations, NFT Consult has consistently delivered exceptional HR solutions tailored to meet the unique needs of its clients.
Vision and Mission
NFT Consult's vision is to be the most trusted and innovative HR partner in Africa. Their mission is to empower businesses by providing comprehensive HR solutions that enhance performance, foster growth, and drive success.
NFT Consult Limited is a business process outsourcing firm with offices in Uganda, South Africa, Kenya, Botswana Rwanda, Tanzania, Zambia, Burundi and South Sudan.
Company summary:
This company is involved in the construction, and operation of a crude oil pipeline. The company has extensive interaction with national and local government entities including various ministries and agencies right to LCIs at a village level.
Job Title
Business Systems Administrator job at NFT Consult Ltd
NFT Consult Ltd
Job Description
Job Title: Business Systems Administrator (Fresher Jobs)
Organisation: NFT Consult Limited
Duty Station: Kampala, Uganda
Reports to: Manager N+1 (IST Manager) and Manager N+2: (Chief Financial Officer)
The Business Systems Administrator assists the business in defining and modeling their needs, constraints, and requirements. As a functional specialist, analyzes the needs of the business lines, verifies the adequacy of the Information Systems and Technology (IST) supporting the activities of the business, and proposes innovative solutions (process and/or technical) to meet the needs in Workday and FIS. The Business Systems Administrator has also an operational responsibility in the delivery of the services.
Duties, Roles and Responsibilities
Business Support Provides Tier 0 and Tier 1 support (Workday and FIS).
Provide pre-script standard incident resolution (Workday and FIS).
Supervise the Ticket intake, and the ticket queue assignment (Jira for Workday, SNow for FIS).
Contributes to the general Knowledge Management and improvement of the system
Is the main point of contact to liaise with solutions and service providers for all technical aspects of the applications.
Ensures direct support to users (providing up-to-date templates, support, exports, reports, etc.).
Training of internal teams
Manage Knowledge Database, User Documentation, FAQs (Workday and FIS)
Deployment – Upgrade (Workday)
Manage the integration with other business systems (such as Maintenance, Payroll, digital signature, and scanning)
Open Business cases in the Workday Community for identified issues.
Follow all small and large system evolutions requested by users and developed by AMS.
Follow all SaaS application upgrades and measure their impact on the users.
Contribute to a more efficient and comprehensive usage of the Business Systems.
Systems (Workday and FIS)
Guarantee and follow systems quality, performance, and availability.
Follow data integrity.
Organize and conduct business reviews (needs + functional evolutions, priorities) and carry out complete follow-up of the requests impacting the tools for the activity of the business client.
Implement KPIs to monitor and improve activity (management of cost, problem rate, productivity, etc.).
Others (Workday and FIS)
Guarantees with the solutions and service providers the maintenance of the overall applications operations’ quality and performance.
Coordinate the “key-users” network with business entities.
Be the main point of contact for Workday, FIS, and AMS.
Follow the budget related to Workday, FIS, and AMS.
Ensures compliance of every dataset with operations, projects, and business processes standards Implement indicators to monitor and improve activity (management of cost, problem rate, productivity, etc.)
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in Information Technology
8 to 10 years experience in technical specialty (Enterprise Resource Planning, Human Capital Management, Contract & Procurement, Treasury Management Systems, Compliance applications support, security, data management)
Finance background and experience are a plus
Proficiency in the usage of computers, software and applications, Cloud-based solutions, and services
Proficiency in the usage of business systems Ability to organize and manage priorities, rigorous
Creative
Strength of proposal for performance improvement
Good contact and a sense of communication.
How to Apply
All suitably qualified and interested candidates should apply online through the NFT jobs portal at the Apply Button Below
Deadline: 15th March 2025
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