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In this Business Development Specialist position

• Execute business development plans and processes to achieve targeted customer growth and retention rate, revenue targets and budgets
• Deliver projects and initiatives to develop new business and maximize exposure for DPDHL amongst targeted prospects
• Undertake market studies and feasibility studies to assess market potential and analyze target groups
• Prospect new business development opportunities through market research, developing marketing initiatives, etc.
• Initiate contact with targeted prospects, identify decision makers and work to understand strategic business challenges and priorities.
• Identify prospective customer needs and matches these with DHL’s services.
• Develop leads, conduct pre-proposal visitations, prepare difficult proposals and conduct negotiations to close.
• Maintain and build relationships with prospects and potential key accounts including prospects’ highest buying levels and coordinate the activities of prospect-focused teams.
• Initiate new business relationships with non-buying accounts that have been targeted by the company.
• Partner with local, district and regional management to coordinate customer requests and services that are being promoted.
• Coordinate sales efforts with inside sales and provide flow of data on account competitors and suppliers to product management.
• Identify problems that may not be clear in own area of authority and modify work methods accordingly without the benefit of defined procedures.
• Convince external parties to accept complete proposals and programs, typically others have an interest exists to accept new concepts, practices and approach.
• May provide functional guidance, advice or training to less experienced business development positions

• Connect with and influence other specialist departments and 3rd parties e.g. external service providers.
• May convince others to accept new concepts, practices, and approaches.
• Build strong, trusting cross-functional relationships with DPDHL managers.
• Understand customer and key stakeholders’ interests and concerns and advise direct reports, customers and key stakeholders.
• Provide technical guidance to line managers and employees