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1. Manage the ongoing relationships with Customers, Distributors and respective Sales Managers
2. Collect full legit customer data records from distributors on an ongoing basis to ensure the call center has live and accurate data.
3. Research and identify new business opportunities – including new markets, growth areas, trends, customers and partnerships- or, new ways of reaching existing markets.
4. Generate leads and cold call prospective Distributors.
5. Seek out the appropriate contact in an organization.
6. Generate new business that leads to an increased client base through lead conversion.
7. Provide KUZA specific training to Distributors and their staff to assist in customer conversion.
8. Assist in marketing activities.
9. Accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends, and market opportunities.
10. Performing such other tasks and duties as the Company may from time to time designate as forming part of the Employee’s job description.
11. Carry out Route Accompaniments in trade with Distributor staff and held with Conversions of trade customers.

KEY PERFORMANCE INDICATORS

• 2 Monthly Number of accounts closed
• 2k data monthly collected on the assigned portfolio
• Monthly Home Market clean up