Business Development Manager job at Future Options Consulting | Apply Now

Sales and Business Development

• Drive the acquisition of new Institutional business through preparation, submission and follow-up of competitive proposals (RFPSs) for Pension Fund management and related Retirement services.

• Formulate and contribute to the development and delivery of a successful business development strategy for the Institutional and Retail business.

• Co-ordinate the expansion of distribution channels by engaging established and emerging intermediaries.

• Provide oversight over the implementation of client Financial Literacy trainings and initiatives to achieve the business’ growth objectives.

• Lead the implementation and oversight of all business development strategic initiatives for both the corporate and retail business to aid business acquisition.

• Co-ordinate client relationship management activities for the retention of existing clients (Institutional and Retail)

• Participate in Institutional and Retail product development by maintaining customer insights and market intelligence and periodically reviewing existing pension products to enhance proposition

• Develop relationships with the Institutional portfolio of clients, connecting with key business executives and stakeholders to promote business acquisition and retention

• Continuously review and benchmark our pitch/proposal documents so that they remain relevant and compliant with standards

• Promote up-selling and cross-selling of our products to our clients

• Develop innovative partnerships and distribution channels to increase market penetration.

• Monitor and analyse sales performance, market trends, client needs and competitor activities to provide market intelligence and aid strategic decision making.

• Drive the business development strategy, client growth and retention, and overall supervision of both Institutional and retail divisions.

• Optimizing company sales channels while empowering the teams, e.g. through training, performance appraisals and incentives.

Marketing

• Contribute to the preparation and maintenance of all marketing collateral for our products, including preparing relevant content for website upload and maintenance.

• Introduce the company to prospective clients through electronic and written channels

• Follow through our marketing campaigns with group marketing and communication teams.

• Build relationship and maintain close contact with all market intermediaries (Scheme Administrators, Custodians, Trustees)

• Coordinate the preparation, implementation, and execution of strategic marketing plans in support of the corporate strategy.

• Participate in the selection of corporate gifts and promotions for the institutional clients.

• Lead in logistical preparations for client and business partner engagement forums e.g. Teleka Umbrella Fund AGMs, client breakfasts /dinners, Investment conferences etc.

Client Servicing

• Ensure all clients experience a responsive, efficient and positive service at all times by adhering to agreed timelines and setting realistic client expectations.

• Develop strong customer relationships in order to retain and generate high volume of prospective business

• Respond to all client enquiries/needs/instructions received through calls, walk-ins, email etc.

• Ensure an excellent level of customer service is maintained at all times to all customers.

• Develop creative strategies to receive customer feedback for action and incorporation in the growth plan.

Reporting

• Prepare and present detailed periodic sales reports, forecasts and progress to senior management.

• Follow through and report status of all referral business leads given by management and other sources within the group.

• Monitor and present production figures on a monthly basis to ensure that production is in line with strategic plans

• Report on weekly sales activities and pipelines for all company products.

Relationship management

• Build, maintain and support positive relationships between customers and the company through persuading and or reassuring customers where necessary.

• Build and manage relationships with key distribution channels and Intermediaries to promote product penetration in Banks and related Agencies, Wealth Managers, Financial Planners etc.

Occasional Duties

• Keep abreast with changing customer needs, developments in the local, regional and global financial markets, and international best practise in order to seize opportunities that come with agility.

• Attend training and development initiatives so as to improve competency and job performance.

• Participate in industry forums, client discussions, and conferences as may be delegated by the organization.

• Perform any other duties reasonably requested of the Business Development Manager.

• Ensure the function has the most appropriate people capability through people development and optimized succession planning