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Full-time
Branch Manager Job at Unifi Uganda
Unifi Uganda
Job Description
Unifi Uganda is looking for a Branch Manager to ensure the smooth running of branch-based lending operations. The role involves training and monitoring customer-facing staff while ensuring full compliance with regulations and credit policies.
Duties, Roles and Responsibilities
- Ensure high levels of customer service and sales
- Ensure full compliance with all regulations and the Unifi credit policy
- Lead a productive environment that fosters team building, hard work and diligence.
- Handle the cases of customer complaints, which have been escalated from the loan consultants.
- Submit timely monthly reports to the main branch and give updates of the business status.
- Proactively identify areas of improvement and propose corrective actions
- Leverage growth opportunities and ensure that branch level KPIs and targets are achieved
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs of customers.
- Proactively engage in marketing and networking to improve the brand presence of the branch and company.
- Maintain thriving relationships with customers and stakeholders.
- Make Unifi a fun place to work!
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://unifi.credit/opportunity/?job_id=179249
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