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Job Summary

Job Title:
Branch Manager
Employer:
True North
Location:
​
Country:
​
Contract Type:
Full-time
Job Category:
Management Jobs
Number of Positions:
1
Deadline:
Wednesday, 5 June 2024

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Branch Manager job at True North

Kampala, Uganda

True North Ltd is a leading consulting and talent solutions firm dedicated to helping businesses and individuals achieve their full potential through strategic human capital development, leadership training, and organizational transformation. Recognized for its expertise in executive search, talent management, and business advisory services, the company has built a strong reputation for delivering tailored solutions that drive growth and operational excellence.

True North Ltd fosters a dynamic and inclusive work culture, offering employees opportunities for continuous learning, career development, and a collaborative environment that values innovation and excellence. The company provides diverse job opportunities in consulting, recruitment, training, and business strategy, with flexible work arrangements that support productivity and work-life balance.


Since its inception, True North Ltd has evolved by leveraging industry insights, cutting-edge technology, and a deep understanding of market trends to develop innovative talent solutions that address workforce challenges. Its business model integrates data-driven recruitment, leadership coaching, and digital HR solutions to enhance talent acquisition, employee engagement, and business performance.

With a broad reach, the company serves clients across multiple industries, including finance, healthcare, technology, and manufacturing, supporting businesses in Uganda and beyond. Rooted in core values of integrity, excellence, collaboration, and impact, True North Ltd remains committed to fostering ethical business practices and sustainable talent development. Through Corporate Social Responsibility (CSR), the company actively supports youth employment programs, leadership mentorship, and community capacity-building initiatives to drive positive social change. For more information about services, partnerships, and career opportunities, visit [Company Website].

Are you looking for Management Jobs in Uganda 2024? If yes, then you might be interested in Branch Manager job at True North

Full-time

Deadline: 

5 Jun 2024

​

Branch Manager job at True North

True North

Job Description

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

To provide leadership and overall oversight in the execution of the set Branch targets as well as deliver exceptional branch business growth, customer service and profitability.

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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  • Financial Growth, sales growth, business development and profitability

  • Formulate and implement sales plans for the branch aimed at increasing new business and share of wallet from existing clients.

  • To develop and manage a business growth strategy for the branch taking into account the growth potential, competitor activity and the existing customer base.

  • Collaborate and coordinate the development and implementation of sales initiatives with Service Delivery Managers, Asset Finance, Treasury, Corporate,

  • Direct Sales Team, to maximize on cross-selling opportunities.

  • In conjunction with the Head of Financial Institutions and Products Development team, conduct product review and product development through constant feedback from the market.

  • Harness existing and create new competencies in order to achieve competitive advantage.

  • Continuously conduct market intelligence to identify new markets, customer trends, new government directives and changes in policy by regulators.


Customer Service

  • Ensures service meets expected CBU standards and branch reports / returns are filed in time.

  • Develop a strong customer relationship management system aimed at customer retention and maximizing on every relationship.

  • Contribute to the branch business targets through strict TAT observance and high level service delivery standards.

  • Coordinate branch initiatives aimed at gathering feedback from customers on service standards and advise business heads on improvements.


Operations Management and Compliance

  • Ensure that the Bank’s Policies and procedures are adhered to at all times when handling different products

  • Ensure branch performance reports are timely & accurate

  • Ensure adherence all KYC & AML processes with regards to new business and proper documentation is in place

Branch Manager job at True North

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

  • A Bachelor’s degree

  • Professional qualification in Banking i.e. MBA as added advantage


Experience

  • At least 5 years’ experience in a similar role in a Banking Industry


Skills and Competencies

  • Leadership

  • Selling skills

  • Interpersonal, relationship management and networking skills

  • Team player

  • Planning and organizational capabilities with attention to detail

To apply, please send your resume and cover letter to exechire@truenorthafrica.com with subject line Branch Manager

All applications shall be acknowledged as received but only shortlisted candidates will be contacted.
All applicants should share their CV's and Cover Letters in PDF or MS Word STRICTLY

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