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About the Organisation
Branch Manager job at Pride Bank Limited (PBL) | Apply Now
Kampala, Uganda
Pride Bank is a licensed and regulated financial institution supervised by the Bank of Uganda. Formerly operating as Pride Microfinance Limited (MDI), Pride Bank has evolved from a Microfinance Deposit-taking Institution into a fully-fledged bank, continuing its legacy of providing innovative and inclusive financial solutions since its establishment in 1995.
With a strong nationwide footprint of 42 branches, 4 Enhanced Contact Offices, and 1 Contact Office, Pride Bank remains dedicated to enhancing financial inclusion and empowering economically active individuals and communities across Uganda.
The Bank’s vision is to be the preferred provider of inclusive, customer-centric financial solutions, while its mission is centered on empowering communities through accessible and convenient banking services. Pride Bank is guided by core values that include delivering exceptional customer experience, promoting efficiency and effectiveness, upholding fairness, integrity, and accountability, fostering teamwork, and driving sustainable development.
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Branch Manager job at Pride Bank Limited (PBL)
Full Time
Deadline:
5 Dec 2025
Job Title
Branch Manager job at Pride Bank Limited (PBL)
Pride Bank Limited (PBL)
Job Description
Job Title: Branch Manager
Organisation: Pride Bank Limited (PBL)
Duty Station: Kampala, Uganda
Job Summary: The Branch Manager is responsible for driving strategy on sales, service, people, operations & business development within the branch, including profits & staff productivity.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you believe you have the necessary skills, experience and desire to make a difference, then apply immediately and send a detailed CV. Interested candidates should forward their applications to the HEAD PEOPLE & CULTURE via email: recruitment@pridebank.co.ug
Deadline: 5th December 2025
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How to Apply
Specific responsibilities include.
Business growth & Profitability;
Champion the implementation of the bank’s business strategy at the branch.
Participate in developing the annual branch budgets & targets in line with the Business department guidelines.
Provide overall direction to the branch staff by identifying new opportunities to grow business.
Implement service standards, monitor service delivery & control of general branch operations & manage operational costs in line with the approved branch budget, bank policies & service level agreements.
Relationship Management & Customer service;
Responsible for relationship management with clients & potential clients to enhance acquisition, retention & growth.
Undertake local market research in terms of competition, customer trends & ne developments.
Drive continuous provision of high quality & timely customer experience to promote a sales & service culture within the Branch.
Credit Management;
Initiate, analyse credit request & approve credit facilities within delegated limits in line with the credit policy.
Monitor closely the performance of credit portfolio & non-performing accounts & facilities.
Responsible for Branch functionality according to the defined internal quality standards of the bank in terms of Premises, equipment & security.
Operations, Compliance & Risk Management;
Drive compliance, operations & risk management in the branch, adherence to regulatory policies & procedures to minimise financial losses & taking corrective actions for deviations.
Proactively identify & assess the risks faced by the Branch & maintain an effective system of controls to minimise exposure.
Develop periodic branch business reports as per business requirements
People Management;
Manage the performance & development of Branch staff in line with set HR guidelines.
Identify staffing needs & coordinate with the Regional Manager & People & Culture department to facilitate the recruitment process of staff.
Financial Responsibility
Responsible for the delivery of annual branch budgets.
Responsible for the cost optimisation of the Branch budget.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in any discipline.
Skills & Experience
4 years’ experience in Banking.
Must be result driven, critical thinking, analytical, attention to detail and problem-solving skills with ability to think logically.
The successful candidate will be someone who can demonstrate the ability to coordinate multiple priorities, successfully resolve complex matters, easily understand processes/workflows, identify risks, and effectively tailor their communication (written/verbal) to their audience in a clear and concise manner.
Should have a good understanding of Branch Banking systems, process and business.
Excellent networking skills, with the ability to build rapport and consultatively engage with employees, managers etc.
Ability to think out of the box and drive change and innovation.
Business Behaviours
The ability to communicate clearly both verbally and in written form.
Takes clear accountability and focuses on delivery of broader corporate goals.
Ability to take decisions and progress towards goals in conditions of uncertainty.
Ability to demonstrate positive image and role model the Banks values.
Must be a person of impeccable integrity
