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Full-time
Bancassurance Lead Job at Turnkey Africa Kenya
Turnkey Africa Kenya
Job Description
Turnkey Africa is a leading Pan-African insurance technology and services provider. The Lead Delivery Consultant owns the solution delivery and is ultimately responsible for the delivery of the implementation leadership, quality, and timely delivery of the Turnkey proprietary as well as partner products.
Duties, Roles and Responsibilities
- Oversight and management of Delivery processes to ensure professional and effective delivery to customers.
- Provides management and oversight of Delivery teams including
- Create and maintain delivery resources & schedule,
- Delivery assignments and capacity planning
- Lead/facilitate internal meetings in support of delivery & implementation.
- Act as a change agent and possess the ability to work within ambiguity and achieve desired results.
- Be responsible for the overall leadership and lead role in managing the delivery of the TurnQuest solution through;
- Maintaining complete control on delivery schedule and risk issues;
- Facilitating timely decisions to maintain delivery schedule
- Identify delivery risks early and assist by providing prudent and timely recommendations for risk avoidance;
- Setting and managing client expectations;
- Creating and executing delivery work plans and revising as appropriate to meet changing needs and requirements;
- Assist in communicating effectively with clients to identify needs and evaluate alternative business solutions;
- Continually seek opportunities to increase customer satisfaction and deepen client relationships;
- Monitor and evaluate Client Delivery team
- Assist in executing process improvements and the development of policies, procedures, methods, and tools in support of delivery.
- Supporting project office in implementation methodology, process
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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